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  #1  
Old 06-26-2013, 07:42 AM
longislandlawn longislandlawn is offline
LawnSite Member
 
Join Date: Sep 2012
Location: shoreham
Posts: 91
Weirdest Excuse For Not Wanting Lawn Cut

This guy calls up and says that he does not need a lawn cut this week because
he has a couple of Cataracts in his eyes, maybe next week. What would you guys do?
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  #2  
Old 06-26-2013, 07:54 AM
Joey waid Joey waid is offline
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Join Date: Aug 2011
Location: Warner Robins
Posts: 109
He may have to have surgery to get them removed, and needs the money for copays.
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  #3  
Old 06-26-2013, 08:45 AM
GrassGuerilla GrassGuerilla is offline
LawnSite Bronze Member
 
Join Date: Aug 2008
Location: St. Louis Missouri
Posts: 1,410
One time? No problem. Next time he has a reason to skip a cut point out that this is weekly service. let him know that the next cut will be an additional 50%. For instance a $40 cut will be $60 if we skip a week.
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  #4  
Old 06-26-2013, 04:13 PM
georgialawn88 georgialawn88 is online now
LawnSite Senior Member
 
Join Date: Apr 2012
Location: atlanta georgia
Posts: 884
i own a pressure washing business as well as fert and pre emergent. The other day the guy tried to cancel his pressure wash appt because it might rain later that day. i have a very hard time not being a smart as* to people that say stupid stuff
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  #5  
Old 06-26-2013, 05:19 PM
Green Clean Green Clean is offline
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Join Date: Jun 2013
Posts: 54
I too own a PW company and have had a cancellation once this year due to rain. All I did was reschedule it, I can't force them to have it done. It is what it is, if I get an excuse that I feel is ridiculous then I file it and if it continues I drop the customer. For instance I had one that always had a reason they couldn't do it until it came out to me cutting a forest every three weeks or so. They are no longer my customer needless to say.
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  #6  
Old 06-30-2013, 06:57 PM
VTLC VTLC is offline
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Join Date: Nov 2010
Location: ny
Posts: 6
"I m selling my house and the realtor wants the grass to grow." Had this last week. She is a pre-paid seasonal.
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