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Old 07-07-2013, 10:09 PM
RWI RWI is offline
Join Date: May 2013
Location: GA
Posts: 125
Originally Posted by razor1 View Post
I know this might not work for some of you but if you get dumped, continue to treat that ex-customer with respect & a positive attitude. I've had a few come back after realizing they made a mistake.
+plus 1. You are classy. I am not sure the clients deserve your service though.
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Old 07-07-2013, 11:16 PM
ExmarkBoy ExmarkBoy is offline
LawnSite Member
Join Date: Jun 2013
Location: Indiana
Posts: 157
Originally Posted by ExmarkBoy View Post
I'm thinking the first commercial property I'm going to bid will be the pool property in the neighborhood that I grew up and live in. Been passing it every day for years, and I've done other work for the HOA before. It's not real huge, and so I think that I could start with that and then work my way up.

And to razor1: Great reminder. That is what I have always done. The way I have grown my business, almost all my customers are within 2 miles of me, and I have all the work I could do on my own. I've never gone into debt, and I know my customers very well because I see them everyday like neighbors. The only problem is that even though I have (generally) TREMENDOUS customer loyalty, I can't go home and leave my business at the 'office'. I would have to leave town to leave my business. Guess it's good I love my work.
I just realized that almost all of the second paragraph was meant for a completely different thread. It doesn't fit. Sorry for derailing the thread everyone.
I'd rather be cutting grass...
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Old 07-08-2013, 11:47 PM
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cpllawncare cpllawncare is offline
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Join Date: Apr 2011
Location: Greenville, SC
Posts: 2,664
I've had clients come back also, after they figured out that the deal they thought they were getting wasn't such a deal after all.
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