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Old 08-18-2013, 10:18 PM
BLC1 BLC1 is offline
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Join Date: Feb 2008
Location: Ohio
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Service Auto Pilot users

For those of you using SAP, how do notify managers of new work coming in?

I have an office manager who fields the calls, gets the estimates out, sees when estimates are accepted and all that. I am curious what the best way to go about notifying other managers of new work coming in. For example if a new fertilizer client accepts an estimate, we would like that fert manager to see that new job has come in and same with new maintenance contract, landscaping project etc...
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Old 08-18-2013, 11:30 PM
McFarland_Lawn_Care's Avatar
McFarland_Lawn_Care McFarland_Lawn_Care is offline
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Join Date: Jan 2007
Location: Sedgwick, Maine
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I think there is a way to set notifications if they have a user login. Otherwise, maybe CC an email to the manager. Guess it depends if the office or manager sets the schedule.
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Old 08-19-2013, 11:34 AM
BLC1 BLC1 is offline
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Join Date: Feb 2008
Location: Ohio
Posts: 711
That's a good point. In the past I have set the schedule but would like to transition to have each manager set the schedule for their dept.
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