Register free!


Reply
 
Thread Tools   Display Modes
  #11  
Old 08-26-2013, 07:51 PM
Jobber's Avatar
Jobber Jobber is offline
Sponsor
 
Join Date: Aug 2011
Location: Edmonton, AB
Posts: 304
Quote:
Originally Posted by JCLawn and more View Post
I can honestly say he means what he says too. A lot of us who use jobber have shared idea how to make it run better for us. I can't think of anything that hasn't been added at the request of us yet. I've personally been on the phone with sam for a couple hrs getting stuff to fit when I first started and he never once rushed the conversation or left me out to dry.
Thanks JCLawn

I do want to be careful though about giving the impression that we'll add anything that's requested, or that we customize for individual requests. We take our customer feedback very seriously (after all, you guys are the experts!), but we also have to be really committed to a cohesive roadmap that ensures the software remains simple to use, and focused on the things that are most important to the majority of our customers.

That being said, the conversations we have with our customers are the #1 piece of input used for prioritizing our roadmap, and almost every day we add something to our product development list that's been suggested by a customer. Usually those ideas are developed and refined over time as we collect more feedback and input, until it's ready to incorporate into the software.

We've grown very rapidly over the past couple of years, and faster and faster as we push forward — it's the dedication to our core principle of simplicity that has kept Jobber easy to use, focused on the most important core functionality, and stable and reliable for our users. I'm sure we've all had the same experience with software that promises everything and the kitchen sink, only to discover it's very difficult to learn, convoluted to use, and usually buggy because the code itself is hard for programmers to adequately maintain. We're doing what we can to avoid that here at Jobber.

Cheers,
Sam @ Jobber
__________________
Jobber - Business Management Software in the Cloud for Field Service Companies (like Landscapers!)

Watch our 14 minute Quick Tour Video

Have feedback for Jobber? Email or call me direct at 587-400-9852.

www.getjobber.com | landen@getjobber.com | 1-888-721-1115 Ext 114
Twitter: @GetJobber | Jobber on Facebook

Reply With Quote
  #12  
Old 08-26-2013, 10:20 PM
inzane's Avatar
inzane inzane is online now
LawnSite Bronze Member
 
Join Date: Jan 2012
Location: SouthEast
Posts: 1,760
I'll try to explain the best i can. I really like the features of jobber with the exception of the chem app add-on because there is alot of data that will have to be entered manually, which will be tedious for somebody who does alot of lawn apps each day. Unless i'm missing something, i think that part could be a little better.

I think it'd be better if when you entered in your chemical/mixes that it would store more info. Sure it stores the concentration, and target pest.. but then i have to enter the Square footage of the yard, the rate, and figure out amount applied. leaves to much room for human error IMO. Why can't it store the customers square footage, plus the application rate of the mix.. so that it can calculate what is applied right when you select the mix? then all i would have to enter in would be the weather conditions, notes, etc. gopher's chemical tracking is setup alot like that, makes it really quick and easy. Also, couldn't imagine how much more time it would take to manually enter that info in on a mobile app/tablet.



Quote:
Originally Posted by Jobber View Post
Hey inzane: Care to elaborate on what you don't like about our chemical tracking? Our customers that are using it seem to love it, and it's pretty straight forward functionality, so it would be great to hear what you don't like about it.

Cheers,
Sam @ Jobber
Reply With Quote
  #13  
Old 08-26-2013, 11:12 PM
Jobber's Avatar
Jobber Jobber is offline
Sponsor
 
Join Date: Aug 2011
Location: Edmonton, AB
Posts: 304
Quote:
Originally Posted by inzane View Post
I'll try to explain the best i can. I really like the features of jobber with the exception of the chem app add-on because there is alot of data that will have to be entered manually, which will be tedious for somebody who does alot of lawn apps each day. Unless i'm missing something, i think that part could be a little better.

I think it'd be better if when you entered in your chemical/mixes that it would store more info. Sure it stores the concentration, and target pest.. but then i have to enter the Square footage of the yard, the rate, and figure out amount applied. leaves to much room for human error IMO. Why can't it store the customers square footage, plus the application rate of the mix.. so that it can calculate what is applied right when you select the mix? then all i would have to enter in would be the weather conditions, notes, etc. gopher's chemical tracking is setup alot like that, makes it really quick and easy. Also, couldn't imagine how much more time it would take to manually enter that info in on a mobile app/tablet.
@inzane: This is really helpful —*thanks for the feedback! Having the chemical mix applied to a property size that's already stored on the property (one time, rather than every time) makes perfect sense, and would be a really obvious improvement to the functionality. I've logged this on the roadmap so that we can figure out how to make this process better the next time we're working in that area. The rate is a little tougher, since when we were doing the research before implementing the original functionality it seemed that some jurisdictions had pretty strict regulations around measuring and recording rates on a per application basis. I've also made a note to revisit this and confirm/deny whether there are in fact restrictions in this area, but I'd love to hear from any of you out there that have any insights into this issue.

Cheers!
Sam @ Jobber
__________________
Jobber - Business Management Software in the Cloud for Field Service Companies (like Landscapers!)

Watch our 14 minute Quick Tour Video

Have feedback for Jobber? Email or call me direct at 587-400-9852.

www.getjobber.com | landen@getjobber.com | 1-888-721-1115 Ext 114
Twitter: @GetJobber | Jobber on Facebook

Reply With Quote
  #14  
Old 08-27-2013, 06:51 AM
ant's Avatar
ant ant is offline
LawnSite Silver Member
 
Join Date: Jan 2000
Location: dirty jersey
Posts: 2,420
Www.billmasternow.com
__________________
The early bee gets the nectar.
-----------------------------

2003 ford F 150
1- 14' OPEN TRAILER sold
1- 16' open trailer
BILLMASTER SOFTWARE FOR MY LAWN CARE.
http://www.customizedbusinesssoftware.com
QUICK BOOKS FOR ACCOUNTING
1- Z SPRAY Intermediate
1- Z SPRAY MAX
2-Z PLUGGER
1-Lesco Renovator
1- CLASSEN SPLIT REEL CORE AERATOR
1- 150 GAL NURSE TANK WITH A 20 GPM TIGER PUMP.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump





Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright ©1998 - 2012, LawnSite.com™ - Moose River Media
All times are GMT -4. The time now is 02:10 AM.

Page generated in 0.05383 seconds with 7 queries