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Old 10-13-2013, 11:20 PM
MississippiLawnKid MississippiLawnKid is offline
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Residential accounts

Do you make your residential customers sign a contract to lock them in for a cutting season? Too keep the low ballers away. Thanks!
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Old 10-13-2013, 11:22 PM
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Vecchio Lawn Care Vecchio Lawn Care is offline
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Location: Bel Air, MD
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Residential accounts

I personally don't. Never had someone take a customer away from me because my customers know the quality of work they are paying for. I only contract expensive installs.
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Old 10-14-2013, 09:30 AM
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jsslawncare jsslawncare is offline
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Residential accounts

No, it's a waste of time I think.
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Old 10-14-2013, 09:48 AM
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McFarland_Lawn_Care McFarland_Lawn_Care is online now
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1.) They are agreements (resi's get scared when you say "contract"). 2.) It really won't keep low ballers away. It's only to make sure we are all on the same page and they understand when we mow or what is involved in the service (mowing, garden maint, hedges, etc) when they will be invoiced, when the due date is, what happens if they are late, etc etc....
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Old 10-14-2013, 12:07 PM
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Cedar Lawn Care Cedar Lawn Care is online now
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I do not !
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Old 10-14-2013, 12:54 PM
fireman gus fireman gus is offline
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Location: Enid, Oklahoma
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ALL our clientele, commercial and residential, sign service agreement form. These are auto renewable each year. Either party can opt out with a 30 day written notice. We have not had much problems with this policy.
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Old 10-14-2013, 02:00 PM
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McFarland_Lawn_Care McFarland_Lawn_Care is online now
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Exactly what fireman said...
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Old 10-19-2013, 09:46 PM
TuffTurfLawnCare TuffTurfLawnCare is offline
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Location: Pittsburgh (South Hills)
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I have never used an agreement and never lost an account to a lowballer or other LCO. While some say its lost, customer loyalty is alive and well in my business and because of that I have no reason to tie up my customers. As my company grows, I can see it being a good thing, but as of right now, the need isn't there.
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Old 10-19-2013, 09:58 PM
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LandFakers LandFakers is offline
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Location: CT
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Exactly what fireman said, it doesnt keep low ballers away, just protects both parties involved.
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