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  #1  
Old 07-11-2013, 07:35 PM
bomag bomag is offline
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Join Date: Jul 2013
Location: jersey shore
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what do you like/dislike in an equip. salesman?

New to the forum but lurking for years. Im just looking for some real input from you guys about this question. any comments would be greatly appreciated.
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  #2  
Old 07-11-2013, 07:43 PM
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OakNut OakNut is offline
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Location: Pittsburgh PA
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I don't like that they don't automatically give me a discount like the owner does.

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  #3  
Old 07-11-2013, 08:59 PM
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ksss ksss is offline
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1. Integrity is huge by far biggest trait I need in a salesman.

2. Follow through, do what you say you will

3. Know your product line. You truly have to have an interest in heavy equipment to be good at it.
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  #4  
Old 07-11-2013, 09:04 PM
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alldayrj alldayrj is online now
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Yea don't hand me a pamphlet. I already know that much, that's why I'm here duh. Also call me when you say you will
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  #5  
Old 07-11-2013, 10:44 PM
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Junior M Junior M is offline
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Location: South Carolina
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I know what I want, But I love listening to a salesmans opinions on what I should buy instead of just telling me I shouldn't buy the bush hog I want..
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  #6  
Old 07-12-2013, 12:32 AM
711SnoPro 711SnoPro is offline
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Location: Lake Park, MN/Fargo-Moorhead
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what do you like/dislike in an equip. salesman?

I should not know more about the equipment I'm after than the sales guy. This goes for anything: pickups and skid steers to snowmobiles and motorcycles.
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  #7  
Old 07-12-2013, 07:57 AM
AWJ Services AWJ Services is online now
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Join Date: Jun 2004
Location: Ga
Posts: 4,253
Like: Knowledge
Do what they say they will do
The ability too listen'

Dislike: Arrogance
Biased
Talk too much
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  #8  
Old 07-15-2013, 01:50 AM
Cornell Cornell is offline
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Join Date: Jul 2010
Location: MN
Posts: 512
Quote:
Originally Posted by AWJ Services View Post
Like: Knowledge
Do what they say they will do
The ability too listen'

Dislike: Arrogance
Biased
Talk too much
Exactly.

When we were looking at a Cat CTL our Cat rep would not stop bashing the other machines we were looking at.... instead of showing me/explaining why the 289 was better and IMO the only thing the Cat had going for it was the cab, otherwise it was not suited for our type of work at all.

Also friendly, the guy we have bought our last 7 pieces of equipment from will do just about anything for us with just a phone call.

Don't like being fed some stupid line either.

Being friendly and not fake friendly helps too, knows more and remembers things besides what machines I have bought from him.
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  #9  
Old 07-15-2013, 11:03 PM
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bobcat_ron bobcat_ron is offline
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Join Date: Nov 2007
Location: Abbotsford, British Columbia
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No sales person drives a Jeep as awesome as mine.
They all drive Ferds and Chebbies.
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  #10  
Old 07-15-2013, 11:46 PM
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retrodog retrodog is online now
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Location: Paris, Tx
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I hate blowing smoke and bashing other product. I had a guy tell me today a factory rep told him their spindle bearings last 5000 hours...lol. obviously all brands out have something to offer or they wouldnt be in business and selling things. I show them the positives of mine and teach them to buy a dealer instead of the product as much. If i was still in the biz the way i would shop would be to point at like 5 parts i see i might need tomorrow and tell them i want to buy for back up. You would be surprised at how many dealers will come back empty handed and say oh we will order that for you and have it by next week. "Thank you sir looks like i will go to next dealer!"....lol.
How about a salesperson that personally gives you a cell phone number, then handles all your parts, warranty claims, issues, for the life of that piece of equipment. A salesman you can swing by his house on weekend to grab a part you need, or grab one of many demoes they have when ur mower goes down, if they didnt have part grab aa wrench and rob off a new mower, etc. Welcome to my world, best salesman were people in the biz that were burned by their dealers, i am a prime example. Is it crazy for a shop to get $100 tips several times during the week, even the mechanics get tips like that? We turned from selling equipment out of the house 6 years ago to being one of the largest volume mower dealers in the industry by simply using that philosophy. I am the owner/salesman/parts department/warranty department, and it is paying out big time for us and customers. Some guys get pissy cause im overly busy, but most understand...lol

Last edited by retrodog; 07-15-2013 at 11:51 PM.
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