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  #11  
Old 10-11-2013, 10:27 PM
pseudosun pseudosun is offline
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what about the ones who do it themselves, but they call you after a couple months to "just edge real quick"
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  #12  
Old 10-11-2013, 10:53 PM
32vld 32vld is offline
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Join Date: Feb 2011
Location: LI NY
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Quote:
Originally Posted by smallstripesnc View Post
My prices aren't that cheap. The ones I've lost range from $30 to $45 a cut and all the lawns are less than 10,000 sq ft.

Charlotte is flooded with lawn guys and its sad when I'm cutting a property and another lawn guy puts a flier on my clients box. They could of at least waited until I left lol.
$45 for less then a 1/4 acre that is not cheap.

I always skip the houses when I see a LCO working it. Does not feel right for me to leave a flyer there. Even though I know that the rest of the other houses where I leave flyers that some of them have a LCO counting on retaining their business.
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  #13  
Old 10-11-2013, 11:25 PM
smallstripesnc smallstripesnc is offline
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Location: Charlotte, NC
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I agree that lco's are popping up everywhere. Its sad because some don't even have a passion for it. They honestly don't know the difference between warm season and cool season turf's.

The $45 ones are mainly ones with slopes that I have to line trim because they're too steep imo for a walk behind and much too steep for a ztr. I've actually had a guy call and ask me if I would come by and edge every month or so for him lol. The rain this year really screwed me up because I lost a lot then because I reused to cut during the rain and they insisted I come while its muddy and cut which I refused to do so they found someone else because they couldn't wait until the weather gets better and it drys out some.
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  #14  
Old 10-12-2013, 12:39 AM
ddixon7 ddixon7 is offline
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Posts: 316
Its like that all across the country, and has been for years. There is a new crop of outfits every year. You see them today, gone tomorrow. They all suck. You have to remember that their are low-barriers-to-entry in this industry. One would think that you can grab a mower, trimmer and blower and be a business. Its not quite that simple and they will soon vanish to make space for new idiots.

If you do supreme and reliable work, and have customers that are willing to pay high dollar for this work, then don't worry. Make your customers see the difference. Just don't let them have any reason to look at next guy.
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  #15  
Old 10-12-2013, 12:03 PM
herler herler is offline
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Quote:
Originally Posted by lawnsaspire View Post
You may be Attracting the bad customers by charging less than you should be. I've noticed that when I give people a break, they tend to not be the kind thAt stick with me or work out. My highest priced clients are always the ones who stay loyal and don't ever give me trouble. They may have went with your price in the first place because they really couldn't afford a regular lawn service.
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Yup, ain't that the truth.

I would give folks a break, trying to help them out too...
But you know what, it sure doesn't seem to improve anything.
You speak of the ones who don't stick with you, I have ones who will later still stiff you (or they just can't or don't pay).

Seems to me too, the more I try and help someone, the harder they try to get even more out of me.
Lowballing is an attitude, once they see it they think that's the name of the game, so they play.

Way I see things, if the price started at $35 every week and we're chewing on $30 biweekly now?

You know, it's one thing to give $5 off and be done.
But a lot of times I've already given a discount of some kind in my initial quote, and they're still not sure?
Time to walk away.

Last edited by herler; 10-12-2013 at 12:09 PM.
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  #16  
Old 10-12-2013, 07:31 PM
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BladeGunner BladeGunner is offline
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Location: Sacramento, California
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The economy is still in the toilet, thats why a lot of people have to cancel the luxury of lawn service. High gas prices is why most people cancel service.....Some people think the economy is getting better, but it depends on what state you live in. Other states are revovering faster than others.
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  #17  
Old 10-12-2013, 08:06 PM
greendoctor greendoctor is online now
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Quote:
Originally Posted by herler View Post
Yup, ain't that the truth.

I would give folks a break, trying to help them out too...
But you know what, it sure doesn't seem to improve anything.
You speak of the ones who don't stick with you, I have ones who will later still stiff you (or they just can't or don't pay).

Seems to me too, the more I try and help someone, the harder they try to get even more out of me.
Lowballing is an attitude, once they see it they think that's the name of the game, so they play.

Way I see things, if the price started at $35 every week and we're chewing on $30 biweekly now?

You know, it's one thing to give $5 off and be done.
But a lot of times I've already given a discount of some kind in my initial quote, and they're still not sure?
Time to walk away.
Anyone that bargains you down cannot really afford you or else, they can, but think you should be doing a lot more for what you are charging. RUN!
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  #18  
Old 10-12-2013, 11:33 PM
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weeze weeze is offline
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target older people that aren't able to mow it themselves.
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  #19  
Old 10-13-2013, 07:37 AM
herler herler is offline
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Quote:
Originally Posted by weeze View Post
target older people that aren't able to mow it themselves.
Good point, come to think of it I've busted myself stupid wondering what it was just to have it turn out to be something in my advertising that targeted the crowd I was dealing, or in some cases, fussing with. I wouldn't spend too many gray hairs on it but it might pay to look it over good one time, just in case you might spot it... Hopefully it's something simple, in my case it took at least a few years before it hit me one day... I couldn't hardly believe it but I was targeting certain folks by offering "grass cutting," only in my later years did it occur to me that I should be offering "lawn mowing," apparently and perhaps somewhat unfortunately it can be something that simple.

Granted changing those two simple words didn't flip the world in the exact direction I had hoped, but help it did.
Something about we bring it on ourselves, then complain to no end.
Story of my life, why things are like that, I couldn't say.

The only reason I mention it is because I have a feeling it could be in the customers being targeted or more appropriately how they are being targeted, and in that sense it's possibly something within the advertising that's doing it, could be the method, the media, the wording, a picture... Again I wouldn't fuss over it too hard because you might still be at it next year (and still not have hit the nail on the head) but I have a feeling the solution might lie in that direction.

Last edited by herler; 10-13-2013 at 07:42 AM.
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  #20  
Old 10-13-2013, 09:58 AM
smallstripesnc smallstripesnc is offline
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Join Date: Oct 2011
Location: Charlotte, NC
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A lot of the ones I've lost have came from craigslist which is probably the root of the problem since they're seeking a deal. Craigslist is very active in my area so its pretty much guaranteed to get calls if you advertise on craigslist.

I also get customers from flyers and referrals.

This year I hope to really focus on the fert and squirt side of lawn care since that's where my passion is and I'll still offer mowing. I know the economy still isn't great but Charlotte is a very busy city and has a lot of money in it which leads me to believe I must of just gotten the wrong crowd of customers.
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