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  #11  
Old 11-06-2013, 10:03 PM
32vld 32vld is offline
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Join Date: Feb 2011
Location: LI NY
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Quote:
Originally Posted by larryinalabama View Post
In reality if the homes are improving and your still the one doing the maintance its still a plus.
I have a customer that only uses me for fertilizing.

Other customers that only have me mow.

Some only use me for clean ups and other let me mow and never let me do a clean up.

I do not let it bother me. I get my price for the work that I do so I am happy.

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  #12  
Old 11-07-2013, 10:12 AM
herler herler is online now
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Quote:
Originally Posted by larryinalabama View Post
In reality if the homes are improving and your still the one doing the maintance its still a plus.
That's all I worry about because there's so many customers if I fretted all day about what they're doing I'd never get anything done.
I look at it this way, it's their money, they are free to spend it however they wish.
Another way to see it is, maybe it's best they hired them.

I have to understand, in this case planting is not my specialty.
I can do it, I offer it, but it's not my specialty.
Where do you take your car to have brakes done?
The brake shop or the muffler shop?
But, didn't you know the muffler shop does brakes, too?
You know...

It's just one of those things, it should bother me but I just can't let it.
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  #13  
Old 11-07-2013, 10:18 AM
PenningsLandscaping PenningsLandscaping is offline
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Join Date: Jul 2013
Location: New Jersey
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Quote:
Originally Posted by DEPENDABLE LANDSCAPING View Post
We have one customer that will hire different people for projects they know full well we do.
But it is they're decision whom they use.

Also have a customer last week ask my lead guy if he did any "moonlighting"
That really bothers me.
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Yeah, that's where the line is drawn
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  #14  
Old 11-07-2013, 10:21 AM
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ProStreetCamaro ProStreetCamaro is offline
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Location: Gaithersburg Maryland
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It is quite simple really. You are seeing what I have been preaching around my areas for years now. Your customer knew they could get some illegals to work for half of what you would have wanted to do the job.
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  #15  
Old 11-07-2013, 12:29 PM
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A. W. Landscapers, Inc. A. W. Landscapers, Inc. is offline
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Join Date: Oct 2013
Location: Fort Worth, Texas
Posts: 1,305
Quote:
Originally Posted by longislandlawn View Post
So I past by a customers house today , that I do the weekly maintenance for ,and I see day laborers with a pickup truck, there doing a planting job. Planting various plants around the house in beds, and making some new beds. These people never asked me for a quote or nothing for the job. Why is it that more people around me are hiring more and more day laborers than before to do landscape jobs. This really frustrates me, how about hiring a local business. Would you go back to these people next year or not.
Why would you consider dropping a profitable weekly maintenance client?

Why are you blaming the client for not asking you to do the job as well as blaming someone else for doing the work? Sounds like you didn't even know your client was interested in having some plants installed.

You didn't get the job because you didn't go after it and earn the business…you expected the job to be handed to you or at the very least you expected the client to come directly to you and given you the opportunity to bid for the job.

You should reevaluate your client interactions and look for way to be proactive and how you can remain at the top of your client's service provider list.
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