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  #1  
Old 11-12-2013, 06:09 PM
Clean Cut Lawns's Avatar
Clean Cut Lawns Clean Cut Lawns is offline
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Join Date: Feb 2002
Location: Ossining, NY
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QXpress, anyone still using it?

I'm still running QXPress. Lots of paper work to keep it all going but I don't trust my guys to fill out paper work correctly let alone enter it on their own into a system like jobber or service autopilot on the iPhones I provide them.
They aren't the most technically advanced bunch to say the least. Hard workers thou....
I run 2 mowing/maintenance crews (1-7 workers, 1-3 workers)
1 irrigation crew 1-2 guys depending on what they are doing
1 lawn care crew 1 guy
1 Masonary crew 2-3 guys
1 misc. crew 1-5 guys depending n what they are doing.....

Thoughts please
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  #2  
Old 11-12-2013, 06:11 PM
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Clean Cut Lawns Clean Cut Lawns is offline
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Location: Ossining, NY
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Main issues is guys fill out route sheets incorrectly at times missing things and I have to review each one with the girl in the office and fine tune them more so than not....not so much the Maintenace crews and lawn care but the other crews are just a mess at times
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  #3  
Old 11-12-2013, 07:58 PM
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McFarland_Lawn_Care McFarland_Lawn_Care is offline
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You have a lot of different crews doing a bunch of very different jobs. Maybe you need some help managing them all more than anything else? I could be wrong for sure, but sounds like you should be able to have a supervisor or two to keep everyone accountable and make sure they don't miss things. Also you might be surprised how they catch onto a new system. Sounds like it's worth a shot.
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Old 11-12-2013, 08:01 PM
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Efficiency Efficiency is offline
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Location: zone 6
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Tell them they won't get paid if their paperwork isn't complete and or accurate. Sounds like you don't need new software but to keep your guys honest to your preexisting processes.
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  #5  
Old 11-12-2013, 08:15 PM
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Clean Cut Lawns Clean Cut Lawns is offline
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Each crew has their crew leader.... I don't have quality issues...like I said they are not tech savvy and I want to make the move to a new software but need one that is as flexible as possible when it comes to crews entering information
Has either jobber or SA come out with a mobile app vs having to be online the whole time?
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  #6  
Old 11-12-2013, 08:45 PM
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McFarland_Lawn_Care McFarland_Lawn_Care is offline
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Ya, we use SA with mobile phones......works well.
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  #7  
Old 11-12-2013, 09:04 PM
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Clean Cut Lawns Clean Cut Lawns is offline
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Do they have an app? Last I spoke to them in January they is they were about to release the app that would have a start and stop button for the jobs. Also they said they were working to tie it into gps mapping so see where it was punched in and out
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  #8  
Old 11-13-2013, 12:57 AM
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TPendagast TPendagast is online now
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Location: Wasilla, AK
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Quote:
Originally Posted by Clean Cut Lawns View Post
I'm still running QXPress. Lots of paper work to keep it all going but I don't trust my guys to fill out paper work correctly let alone enter it on their own into a system like jobber or service autopilot on the iPhones I provide them.
They aren't the most technically advanced bunch to say the least. Hard workers thou....
I run 2 mowing/maintenance crews (1-7 workers, 1-3 workers)
1 irrigation crew 1-2 guys depending on what they are doing
1 lawn care crew 1 guy
1 Masonary crew 2-3 guys
1 misc. crew 1-5 guys depending n what they are doing.....

Thoughts please
look into qclipxe. It has a function that works right off the iPhones... no paper work at all.
jobs are loaded into the phones remotely and recorded at real time.
All the employees have to do is hit start and stop buttons...program does the rest.
$500 to buy the program, $80 a month upkeep. $30 per month per smart phone after the first phone.
ties in seemlessly with quickbooks.
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  #9  
Old 11-13-2013, 02:39 AM
zimmatic zimmatic is offline
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Join Date: Dec 2007
Location: Minnesota
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You are lying to yourself, Your crew can learn new things and they can learn technology. They may need a day of education (you teach it)on how to opperate the systems/process. Then once a week short training on 1 or 2 items to brush up on skills. This is a simple fix and I am with Efficiency on this. You dont need new software. For me weekly meetings and short 3-5 min meetings every day have almost eliminated all time/material input problems.
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  #10  
Old 11-13-2013, 09:20 AM
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Clean Cut Lawns Clean Cut Lawns is offline
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Location: Ossining, NY
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Quote:
Originally Posted by zimmatic View Post
You are lying to yourself, Your crew can learn new things and they can learn technology. They may need a day of education (you teach it)on how to opperate the systems/process. Then once a week short training on 1 or 2 items to brush up on skills. This is a simple fix and I am with Efficiency on this. You dont need new software. For me weekly meetings and short 3-5 min meetings every day have almost eliminated all time/material input problems.
what software are you running zimmatic?
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