Register free!
Search
 
     

The Green Industry's Resource Center


Click for Weather
Reply
 
Thread Tools Display Modes
  #1  
Old 11-17-2008, 05:51 PM
Right Touch Right Touch is offline
LawnSite Senior Member
 
Join Date: Nov 2008
Location: Hillsborough, NJ
Posts: 382
What Do You Charge For Fall Cleanups?

I Just got off the phone with a customer complaining about their fall cleanup bill. We charge $45/man hour for cleanups. The charge is stated on the contract they sign when they start the service and the charge (as well as the description of how we perform our fall cleanups) is stated in at least 3 mailings prior to the leaves falling. I ask if there are any special requests (like having us wait until all the leaves fall before we perform any cleanup) to please let us know ahead of time; otherwise, we will be out approximately once every two weeks. Even with all the advance notice about the charge AND A SIGNED CONTRACT STATING THEY UNDERSTAND THE CHARGES, people still call to complain. My guys work hard so its not like there is lost time at houses, and yes, we have the most powerful blowers and equipment that is out there. I charged him for 4 man hours ($180) for one cleanup in October, he is just calling now to complain even though the bill went out November 1st, and we have done 2 cleanups since that he wont get billed for until the end of November and he says he is not paying those bills. He told me the guy he had last year charged him $220 for ONE CLEANUP at the end of November. I would lose money doing it at that price. He also said he used to be a landscaper 5 years ago and said the price was outrageous. So I ask, what do you guys charge for fall cleanups and what do you think is the most effective way to get a cleanup done?
Reply With Quote
  #2  
Old 11-17-2008, 05:59 PM
Richard Martin's Avatar
Richard Martin Richard Martin is offline
LawnSite Fanatic
 
Join Date: Mar 2000
Location: Greenville, NC
Posts: 14,490
This should be an interesting thread.
__________________
Serving Greenville, Winterville and Ayden NC



Reply With Quote
  #3  
Old 11-17-2008, 06:23 PM
Green Team Landscaping's Avatar
Green Team Landscaping Green Team Landscaping is offline
LawnSite Bronze Member
 
Join Date: May 2008
Location: Amherst, NH
Posts: 1,089
As a 15 year old, I do mine by the weekend(Saturday). I let my clients pick which weekend in a certain month and I get it done then. I ususally only do one per weekend because by myself it's a lot of work, and I work hard. And since it's a flat rate, I dont need a kid in my grade slowing me down. I work far harder, since it's my own company, than anyone else my age would, and hiring a Mexican is out of the question. But charging ,now, after I just did my first clean up, I think that $125 for a 2.5hr job is fair. I don't dilly dally either. I get right to work.

Hope that can give you an idea coming from a kid. I'll try taking pics this weekend to prove it too.
Reply With Quote
  #4  
Old 11-17-2008, 06:38 PM
shovelracer shovelracer is offline
LawnSite Silver Member
 
Join Date: Sep 2004
Location: North Jersey
Posts: 2,009
They are complaining cause you aren't charging enough. Seriously though its tough to get money for the Oct routes when 95% of the leaves will fall after. To the homeowner its like you are sticking them for an additional $180 for no reason. Up here the leaves start first week of Oct, but dont get heavy till last week usually. I know your charges are fair, but the homeowner is usually looking to end the season when you are looking to enhance it. My suggestion is mow as long as you can whether by grinding or bagging, and then the moment you hit the wall, stop. Call your non cleanup accounts and thank them for the opportunity to serve them and start scheduling for your cleanups. Make sure your equipment is ready and then take a few days off or catch up on some labor jobs you were putting off. Then hit them hard in Nov.
Reply With Quote
  #5  
Old 11-17-2008, 06:56 PM
VAMower VAMower is offline
LawnSite Member
 
Join Date: Jun 2008
Location: VA
Posts: 78
I charge $40 an hour in conjunction with a mowing and bill my the mowing time at $40 an hour as well(on top of the mowing charge).

Example
We (me and 1 helper) arrive at 10am, I do leaf work until 11:30 and mow the last half hour. We leave at noon. This would come to a total of 4 hours (two people for two hours each) @ $40 and hour, plus the mowing charge, $35 - $40. $195 - $200 total.

Have one of your friend go over and knock on this guys door. Have your friend ask him for his business and then have your friend tell him he charges $65 per man hour for leaf clean up plus a $100 set up fee. That should solve the problem.
Reply With Quote
  #6  
Old 11-17-2008, 07:22 PM
david shumaker david shumaker is offline
LawnSite Senior Member
 
Join Date: Oct 2005
Location: Richmond, VA 23225
Posts: 721
I try to bill $40.00 -$45.00 per hour. I couldn't get away with doing more than one fall clean-up with my customers. They would also go nuts if I came back 2 or 3 times during the fall. Most customers want their leaves done only once after the leaves have all fallen.
Reply With Quote
  #7  
Old 11-17-2008, 07:28 PM
Woody82986's Avatar
Woody82986 Woody82986 is online now
LawnSite Bronze Member
 
Join Date: Jun 2003
Location: DFW, TX
Posts: 1,912
Tell him what happens to people who don't pay their bills. It's time people start getting tough on clients who try to bully the LCO around. I have no patience or tolerance for deadbeat a-holes who think they don't have to pay their bills and it chaps my ass to read 5-10 new threads about this same topic on this site every day. If more LCO's would grow a pair and fight back for their money and take the measures necessary to make deadbeats ay, then the industry as a whole would be better off. The common perception among homeowners is that lawn care guys won't press the issue very far or take the same measures as a phone company or a credit card company. Sometimes I just want to drive to a deadbeat's house with a copy of their invoice, knock on the door and staple the damn thing to their forehead when they open the door.
Reply With Quote
  #8  
Old 11-17-2008, 07:29 PM
WALKER LANDSCAPE's Avatar
WALKER LANDSCAPE WALKER LANDSCAPE is offline
LawnSite Bronze Member
 
Join Date: Oct 2006
Location: Loveland Ohio
Posts: 1,411
We charge around the same "Per man hour" he is just trying to get you to wheel and deal. If you have "Contract" in hand make him pay. My two cents. You are allways going to have a few out of the bunch.
Reply With Quote
  #9  
Old 11-17-2008, 07:35 PM
david shumaker david shumaker is offline
LawnSite Senior Member
 
Join Date: Oct 2005
Location: Richmond, VA 23225
Posts: 721
Quote:
Originally Posted by Green Team Landscaping View Post
As a 15 year old, I do mine by the weekend(Saturday). I let my clients pick which weekend in a certain month and I get it done then. I ususally only do one per weekend because by myself it's a lot of work, and I work hard. And since it's a flat rate, I dont need a kid in my grade slowing me down. I work far harder, since it's my own company, than anyone else my age would, and hiring a Mexican is out of the question. But charging ,now, after I just did my first clean up, I think that $125 for a 2.5hr job is fair. I don't dilly dally either. I get right to work.

Hope that can give you an idea coming from a kid. I'll try taking pics this weekend to prove it too.
I know your parents are proud of you. When I was your age I earned my own money doing odd jobs, but it seems alot of kids these days want everything handed to them. Keep up the hard work and be sure to save for the future.
Reply With Quote
  #10  
Old 11-17-2008, 07:35 PM
lifetree's Avatar
lifetree lifetree is offline
LawnSite Fanatic
 
Join Date: Oct 2006
Location: Chattanooga, TN
Posts: 5,365
Quote:
Originally Posted by WALKER LANDSCAPE View Post
... If you have "Contract" in hand make him pay. ...
I agree !!
__________________
2007 Dixon RAM MAG 50" ZTR
2006 Dixon RAM MAG 50" ZTR
2005 Gravely 34" ZTR
2010 LESCO 48" Stand-On
2008 LESCO 36" Hydro WB
2008 Quick 36" Samurai Dually WB
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump





Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright ©1998 - 2012, LawnSite.comô - Moose River Media
All times are GMT -4. The time now is 03:46 AM.

Page generated in 0.08505 seconds with 10 queries