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Old 01-28-2014, 11:23 PM
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mitchgo mitchgo is offline
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Join Date: Dec 2008
Location: Redmond, WA
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Texting

Do any of you text clients?

I get about 2 or 3 people a year that want an update on the job at hand while they are out and as requested from them I can just text them, no need to call.

I find it handy but for some reason since it's my personal phone ( I'm completely compensated) I also find it to be unprofessional. It's weird to get a response back from a woman ' Thx for your hard work! You are awesome! '

Occasionally I'll text pics, but I prefer emailing it to them over my phone instead.

I brought this up because the other day I texted a woman as she requested an update . I sent picutres. A while later she texted back saying thank you . I responded back an hour later as I was busy with your welcome.

However I caught her in the middle of a dirty text and it replied to me as she wasn't paying attention. I find it to be effing hilarious.. needless to say she was very embarrased.
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Old 01-28-2014, 11:38 PM
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alldayrj alldayrj is offline
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Screenshot or it didn't happen!
Seriously thats hilarious but yes i text customers an sometimes i wish i didn't but for the most part its great because i don't get stuck on the phone with them. Its a quick way to exchange info
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Old 01-28-2014, 11:39 PM
ACP Services ACP Services is offline
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Location: Mabank, Texas
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I text customers all the time, but most of my customers are long time customers that I have close relashionships with. I also love taking pictures of broken items that need to be repaired and sending it with the smartphone to the customer, it generates a lot of extra work. So unless you just feel uncomfortable doing it I would say it is a good thing.
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Old 01-29-2014, 12:14 AM
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1idejim 1idejim is offline
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Location: State of Jefferson
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Quote:
Originally Posted by mitchgo View Post
Do any of you text clients?

I get about 2 or 3 people a year that want an update on the job at hand while they are out and as requested from them I can just text them, no need to call.

I find it handy but for some reason since it's my personal phone ( I'm completely compensated) I also find it to be unprofessional. It's weird to get a response back from a woman ' Thx for your hard work! You are awesome! '

Occasionally I'll text pics, but I prefer emailing it to them over my phone instead.

I brought this up because the other day I texted a woman as she requested an update . I sent picutres. A while later she texted back saying thank you . I responded back an hour later as I was busy with your welcome.

However I caught her in the middle of a dirty text and it replied to me as she wasn't paying attention. I find it to be effing hilarious.. needless to say she was very embarrased.
I can sense that you're feeling very uncomfortable with this dirty texting lady Mitchell. If this continues, feel free to use my number 1-800-1idejim and I'll try to resolve the situation.

Boy, the things I put myself through for my friends.
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Old 01-29-2014, 12:40 AM
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Exact Rototilling Exact Rototilling is online now
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Location: Zone: 5B
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I have considered giving clients a discount for texting and email only. Stop calling me already since I'll have to answer or return the call after checking voicemail. Flurry storm of calls every Spring.

I have considered getting visual voicemail. Google has something but I haven't jumped through all the hoops...okay none of the hoops zero clue how it works...yet.

I don't think texting is unprofessional. Total strangers even the ladies text me. I even get text from StarBucks employees who I don't know, "hey coffee grounds are here for you".

My main biz numbers all forward to my cell eventually.
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Old 01-29-2014, 12:42 AM
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Exact Rototilling Exact Rototilling is online now
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What exactly gave you the idea that your client was dirty texting...? Must be missing something here...? Did you get a pic...? I'm always the last to know.
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Old 01-29-2014, 01:27 AM
Jaybrown Jaybrown is offline
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Location: Toronto Ontario
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Texting

Ya. What did the dirty text say lol
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Old 01-29-2014, 06:00 AM
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Landrus2 Landrus2 is offline
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Hey mitchgo
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Old 01-29-2014, 07:32 AM
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AI Inc AI Inc is offline
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Location: Southern NH
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I prefer email. I don't text for personal so checking texts isn't something Im used to doing.
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Old 01-29-2014, 09:31 AM
DEPENDABLE LANDSCAPING DEPENDABLE LANDSCAPING is offline
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Location: dennis ma.
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We do quite a bit of texting with our clients.
Makes it short and sweet for us
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