Originally Posted by brookline
Raised all residentials $1 across the board, stop letting some slide on bagging cost. Just making sure I charge extra for EVERYTHING this year. No more freebies like "aw that bush only took 5 minutes to pull out Mr. Jones, don't worry about it" I lost three accounts, but I raised them $3-5 each for being a PITA so I didn't mind. A couple PITA's I raised a bit more and they didn't hesitate. Gotta love the picky ones, they are very particular, but when you can do it right they pay for it because they know how hard it is to find.
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See thats why you lost customers..well not you in particular but see what i did was a added a small note at the bottom saying "If gas exceeds 4 dollars i will add a Fuel surcharge will be applied to your bill." So if they read (Lets say) $30 a cut.... they will just sign the contract.
Then you add a $100 Dollar fee if they send it to you and they turn down the service.
This year will really separate the Boys from the Men!