Originally Posted by proficient landscape
How do you guys deal with people that dont pay??
I was cutting a lawn for this lady in Shelby Twp, When I first signed her up she gave me a sob story about she was on a tight budget.. So being the nice guy that I can be I gave her what I thought was a more than fair price and I even asked her if that would work for her! I figured since I have a guy down the street that I get good $$ from I thought..Ok I can give this lady a break!
First month her bill goes out and I happen to see her and she says "Im sending your money the end of this month!" I thought no biggie cause that would only make her a few days late..
well that money never came..so I had my secretary call her she hung-up on her, so after repeated messages left,etc.. obviously I stopped cutting her lawn! then one day I stopped over there and left a note that I needed her payment and that I was willing to work with her,etc.. but i needed a call, she left a message that she left money for someone to pay me and they didnt but in a couple weeks she would send the money! well that time came and still no payment so i had my secretary call again and she got ahold of this lady..but, the lady gave a sob story about how she lost her job,etc,etc.. but she would call us monday! no call or money on monday..so i drive by there yesterday and I see "The $10.00 guy out there cutting her lawn!! and how do i know it was "The $10.00 guy"?
Because he had lettering on his truck from the hardware store.. and he had no trailer, he just had a "homeowner tractor" in the bed of his truck!! believe me you look at this truck and you know it's "The $10.00 Guy!!!"
Ok here is what pisses me off she cant pay me but she hires this guy to cut her lawn!! So now I want to do something..take legal action (if i can even do that) I cant just let this go.....
How much does she actually owe you? I suggest you send her an intent letter that states if payment is not recieved by "insert date" that you will move forward against a property lein and a court order. Now, not saying you could actually get a lein on her house for a few hundred $, but hey, it might just scare her enough to pay up. Just make sure to send it via certified mail and an additional copy via regular mail. Most deadbeats won't sign for certified mail because that is proof they got the bill. So, send it both ways. Just mail the certified first, then wait a few days (to keep her in suspense) and send another copy out via regular mail that she will see (but claim she never got.)
That's what we do. Then, we'll have our attorney call them or send a letter. That usually gets you paid.