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Old 02-19-2004, 01:28 AM
straightlinelawns straightlinelawns is offline
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Join Date: Feb 2004
Location: northwest GA
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help on an estimate!!!

Help!! I wrote a new customer of mine an estimate for some workto be completed and the way I wrote it out was very simple and easy to understand. I put all the prices next to all the jobs he wanted completed but when it was time to add up the total,My dump "a**" forgot to add in a $100.00!! What should I do??? Tell the customer the honest truth and break the bad news to him, Or take the $100.00 dollar pay cut on my behalf because it was my fault? He probably won't be to happy when I up the price a 100.00 and I could possibly lose the business. Maybe he looked at the estimate closer than I did. and understands I made a mistake and won't be upset about it??
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Old 02-19-2004, 01:32 AM
J&R J&R is offline
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I would go and tell him he should understand. But remember don't make him mad the town you live in every body has a gun.
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Old 02-19-2004, 01:33 AM
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mow2nd mow2nd is offline
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call him asap, and explained what happend.
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Old 02-19-2004, 01:40 AM
straightlinelawns straightlinelawns is offline
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thanks for your help. like I said, all the prices were on the estimate I just forgot to add it up correctly, if you look on there, you can clearly see the mistake. but yeah your right, we all have guns here!!lol. I will probably give him a small discount for the problem. i'll still make good money from him all summer!!!!
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Old 02-19-2004, 02:02 PM
CSRA Landscaping CSRA Landscaping is offline
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Eat it and learn from it. How would you feel if you got a quote and then they called you back and said it'll be $100 more than what we originally said?
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