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Old 02-25-2004, 02:51 AM
Gramkow Landscape's Avatar
Gramkow Landscape Gramkow Landscape is offline
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Join Date: Sep 2003
Location: Sanford, Florida
Posts: 5
Client communication

Communication with your client always helps and I notice the pest control companies leave door hangers after they've gone. Does anyone else leave some kind of note to say hey I noticed problem x in your lawn or I trimmed your azeleas for the last time till march. I was thinking of making up some with check boxes of the services performed as well as a comments section. I also thought about having a tear off customer feedback section that they could mail back with the bill. Any thoughts would be helpful.
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Old 02-25-2004, 08:39 AM
Grassmechanic's Avatar
Grassmechanic Grassmechanic is offline
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Join Date: May 2003
Location: S.E. Michigan
Posts: 2,719
I always leave a checklist with additional room for comments. If I point something out that needs attention and I get no OK to do the work, they can't say I didn't advise them. I use it mostly as a "CYA".
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Old 02-25-2004, 08:42 AM
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chuckwk chuckwk is offline
Join Date: Dec 1999
Location: KC, MO
Posts: 636
I think this is wrong forum ??
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