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Old 03-03-2004, 09:56 AM
bobbygedd bobbygedd is offline
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Join Date: Nov 2000
Location: NJ
Posts: 10,186
"im gonna be late on my payment"

can you believe this: signed a client on our 10 month payment plan. first payment was due march 1st. the phone call i recieved....."hi, i recieved your contract, i'd just like to comment that it is a bit harsh. i've never heard of late fees and interest from a grass cutting company, in fact, i've never heard of a signed contract from a grass cutting company. however, i will sign it and send it in, but, i'm afraid i'm going to be late on the payment." so what is this, a test of how serious we are about our payment policy? this is a new account from our newspaper add, never met or worked for him before. another lawn for little timmy i think. should i tack on late fees for this first late payment?
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Old 03-03-2004, 10:06 AM
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crawdad crawdad is offline
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Join Date: Jun 2002
Location: Crawdad Holler, TN
Posts: 1,941
So, what was your reply, or was this a message on your answering machine?
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Old 03-03-2004, 10:07 AM
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swim swim is offline
LawnSite Senior Member
Join Date: Feb 2004
Location: Franklin,TN
Posts: 357
I see no reason for you to change any of you contract agreement and for a new customer at that. If your contract says interest and late fees, then interest and late fees it is.

This maybe a sign of things to come but even if not, if you sign up for a service or buy something new or are late on your 1st credit card payment, they don't say well it is the 1st month so its ok. No, they tack on the fees just like always. I see no reason why you should let it go.

What is the purpose for your contract if you don't go by it.

Pay the late fees or hit the road!!!!! I got bills to pay to!!!!!!!!
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Old 03-03-2004, 10:11 AM
bobbygedd bobbygedd is offline
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Join Date: Nov 2000
Location: NJ
Posts: 10,186
this was the messege i recieved at 7 am, the answering machine picked it up. i didn't call back yet, not sure i will.
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Old 03-03-2004, 10:30 AM
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CNYScapes CNYScapes is offline
LawnSite Senior Member
Join Date: Mar 2003
Location: the south
Posts: 915
Sounds like they don't take you seriously - " I've never heard of late fees and interest from a grass cutting company". What are we, the bottom of the barrel? Call her/him up and tell them you are a LAWN TECHNICIAN, are the late fees and interest OK now? PAY UP $#?!
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Old 03-03-2004, 10:43 AM
brian mon brian mon is offline
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Join Date: May 2001
Location: Yankton, SD
Posts: 143
try his.......

Call back, thank them for accepting "contract".....and find out how late is late?

Tell them you would be willing to spread late fee out over the next few months....if next payment will be on time.

If not.....send over cousine Vinnie
Monaghan's Lawn Service

Experience and Treachery will always beat Youth and Enthusiasm.
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Old 03-03-2004, 11:02 AM
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DFW Area Landscaper DFW Area Landscaper is offline
LawnSite Silver Member
Join Date: Oct 2003
Location: DFW, TX
Posts: 2,116

This guy has never paid you before and he says he's gonna be late with the very first bill????

He's either testing you or he's a complete deadbeat.

Charge the late fees. You waive the late fees for customers who accidentally miss a statement, but have paid you on time for several months.

Remember, the purpose of the late fee is to get them to call you after they've missed a payment and are now promising payment. In return, you waive the late fee. (Never waive a finance're not a bank.)

I wouldn't let this guy get very far behind. If he intends to pay you, the signed contract shouldn't have been a problem and the late fees shouldn't be a problem. If the customer is complaining about your late fees, that's a huge red flag.

FWIW, I had another customer turn deadbeat on me last month. No more. I signed up to accept credit cards and now require that a valid credit card be left on file. So far, I've not had any objections. I just got signed up with the merchant services folks last week and I've already got three customers signed up with credit cards. I can't tell you how good it feels to know that there is nothing to worry about as far as uncollectibles are concerned.

DFW Area Landscaper
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Old 03-03-2004, 11:10 AM
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TRex TRex is offline
LawnSite Senior Member
Join Date: Jul 2003
Location: DFW ,TX
Posts: 487
Since they have never heard of a contract for lawn service and late fees it probably did come to some what of a shock and they are just calling to feel you out to see if you are going to screw them over or if those things are there to protect both of you. It is somewhat of a game, but not to have fun, but rather to see how much they can trust you Bobby. They have already shown that they are ready to play because they are going to send you the signed contract and all you need to do is reasure them that they made a good move by doing that. Make sure that they know they are going to be well taken care of by you and I bet the money will be with the contract. If they havent even signed the contract and sent it to you were they just supposed to send the money before march 1st. The fact that didn't send the contract in yet and the payment was already due might have been another factor.
knowledge is power
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Old 03-03-2004, 11:14 AM
J&R J&R is offline
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Join Date: Nov 2002
Location: North Georgia-Chattanooga
Posts: 835
With all the posts that you have about bad people in your area. WHY DON"T YOU MOVE. and get away frow your mother-in-law too.
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Old 03-03-2004, 11:26 AM
bobbygedd bobbygedd is offline
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Join Date: Nov 2000
Location: NJ
Posts: 10,186
trex, i already been through the nurturing phase with this guy. assured, reassured, gave references, you name it. payment was due with signed contract in my mailbox by 3/1. j&r, move? me? how could i accomplish my goal to rule the east coast if i move? there are bad people here, not all, but enough to keep me on my toes. besides, my life would be boring if i didn't have at least 3 arguments a week.
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