Originally posted by fixer67
I too work in a small engine shop. I am a MST for Briggs and go to all the update schools. I agree with you 110%. I would have to say half to 3/4 of the work I do is "unfixing" what the owners tried to fix them self. Take just this week, a man has a bad solenoid and starts cutting and splicing wires trying to get it to run. So instand of a $10 solenoid he now gets a $110 wiring harness plus labor. I have seen people take a hammer and beat a starter to death thanking that will fix a dead battery. I just ordered a $127 starter for a Kohler because of that. I have even seen someone take a carb apart because a motor would not start and it turn out to be out of gas was the reason it did not start.
Ahh yeah, just gotta love how easy a hammer can crack magnets and make the whole thing worthless. A big problem we have around here is that since we just recently opened up a full time shop last year, and are the only actual (read that to mean certified for various manufactures warranty work, have the right tools, and the knowledge to fix them) repair shop in I'd say a 20 mile radius, we get stuff in here that people's friends, or the (I can't really type the words now, just thinking about the other people that people take their stuff to to get it royally f%#ked up makes me want to kill the other people so that they aren't messing up people's stuff anymore) and then they don't understand why they have to wait so long. I guess they think the 30 other units that are sitting here when theirs shows up aren't really in line or something... I don't know...
Anyway, congrats on the Briggs MST cert. I've seen the sample tests, and man.. with what little I know personally at this point, it'll be another couple of years before I'd even attempt that certification. (let me clarify that my father owns the shop and does most of the in depth engine work such as overhauls and rebuilds)