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  #11  
Old 02-09-2005, 12:29 AM
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mtdman mtdman is offline
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I hand out a Guidelines sheet every year, and have the exact same thing posted on my website at http://www.tjslawncare.com/terms.html. I don't do contracts, but it's good to have a set of guidelines for the customer to have that heads off any redundant questions or issues that might occur. And, to cover your butt when extra charges pop up, etc.
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  #12  
Old 02-09-2005, 02:24 PM
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Lux Lawn Lux Lawn is offline
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Quote:
Originally Posted by mtdman
I hand out a Guidelines sheet every year, and have the exact same thing posted on my website at http://www.tjslawncare.com/terms.html. I don't do contracts, but it's good to have a set of guidelines for the customer to have that heads off any redundant questions or issues that might occur. And, to cover your butt when extra charges pop up, etc.
Tom- I just checked it out and it looks real good. I think that takes some of the stress out of the fact that there is no contract involved.I send out something similar to that in the spring to all of my customers.
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Old 02-09-2005, 07:15 PM
Husky03 Husky03 is offline
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Mtdman: thanks for showing me your site. That was exactly what I was looking for. Gives me some good ideas.
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Old 02-09-2005, 07:25 PM
Husky03 Husky03 is offline
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Mtdman: thanks for showing me your site. That was exactly what I was looking for. Gives me some good ideas.
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  #15  
Old 02-09-2005, 08:44 PM
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mtdman mtdman is offline
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Quote:
Originally Posted by Husky03
Mtdman: thanks for showing me your site. That was exactly what I was looking for. Gives me some good ideas.
Your welcome, both times!

I send out a snow sheet with guidelines as well in the winter. I actually need to revise the mowing guidelines for this year. But yeah, it does cover my butt because I don't use a contract in some areas. The key is in communicating with customers. Even if they don't read that (and I'm pretty sure many people don't bother to read them), you can always point it out later that it's part of the terms of service.

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