The Green Industry's Resource Center

Old 03-19-2005, 08:59 AM
the ace's Avatar
the ace the ace is offline
LawnSite Member
Join Date: Mar 2005
Location: usa
Posts: 147

What are your customers agreeing to when they sign a season mowing contract?

1. A set price per season?

2. You mow every week reguardless of weather it needs it or not?

3. May the customer request not to mow that week and not be charged?
Reply With Quote
Old 03-19-2005, 09:24 AM
nobagger's Avatar
nobagger nobagger is offline
LawnSite Gold Member
Join Date: Feb 2005
Location: Pa
Posts: 3,065
Ace, our contracts include: Price per cut or a seasonal price. What we are exactly going to cut, trim, edge etc. And no we DO NOT cut it if it doesn't need it. Thats a bad habit to get into! If it doesn't need cut then we (for commercial accounts) weed flower beds, trim or edge as needed. For residential we ask if they want any of the above done before we do anything (if it doesn't need mowed). Also states there is a termination fee if for some reason they are unhappy with our work and don't give us a written letter as to why at least 30 days in advance. The fee is usually worth about 2 weeks of cutting. But so far we never had a customer complain, but this letter goes both ways, we fired off a letter to a customer last year firing her. So this gives you an out if needed. Hope this helps a little.
J and B Lawncare:

On our own as of 2003. Proud to be a full time, legitimate company.

Equipment we use:
Ford trucks
Pro Line and GatorMade trailer's
Gravely, Exmark, Honda and Snapper mower's
Echo trimmer's and blower's
LittleWonder equipment
BillyGoat equipment
New Holland and Dresser loader's (snow removal)
Fisher snow plow's
DownEaster and Fisher salt spreader's
TurboTurf fertilizer tank
Reply With Quote
Old 03-19-2005, 09:26 AM
Premo Services Premo Services is offline
LawnSite Bronze Member
Join Date: Jul 2000
Location: St. Louis,Missouri
Posts: 1,516
1. I use a maintenance proposal/agreement with services listed, explaination of work of each service, cost of service, number of times done, and a place for them to initial if they want it. I list other services offered and give a price of each and a place to initial for approval. By listing additional services on the proposal, I have been able to upsell a lot of the money makers for my company, ie core aeration, mulch etc. The proposal has a set price per season and they like this because they know what it will cost per month and more important, they have in writing what I am doing at each service.
#2 & 3. NO I don't mow if it don't need it. There is a set number of cuttings for a season and I charge per mowing if the set number is completed and it still needs to be cut. ( normally I put between 26-31 mowings from April to October 31, the leaf cleanups are seperate from this and additional charges). I have been including a weekly leaf cleanup in agreement and it is going well for them and more importantly for me.
I went down to the Crossroads
Fell down on my knees
Reply With Quote
Old 03-21-2005, 05:19 AM
tiedeman's Avatar
tiedeman tiedeman is offline
LawnSite Fanatic
Join Date: Jan 2003
Location: earth
Posts: 8,747
your contracts can be totally customized to however you want it, and sometimes how the customer wants it
Reply With Quote
Old 03-22-2005, 06:33 PM
Team Gopher's Avatar
Team Gopher Team Gopher is offline
LawnSite Platinum Member
Join Date: Jul 2003
Location: -
Posts: 4,043
Hi the ace,

If you are interested, we have a collection of contracts here you can download and use. Maybe they will help you get started?
Reply With Quote
Old 03-23-2005, 12:24 AM
HOOLIE's Avatar
HOOLIE HOOLIE is offline
LawnSite Gold Member
Join Date: Jun 2004
Location: Northern Virginia
Posts: 3,984
In the past I have used a basic service agreement, with billing on a per-cut basis. This year I offered a flat-rate 10-month contract, payments March-Dec. Only 3 customers have switched to this plan, hoping to gradually warm more people up to the idea. For the 10-month plan I based the yearly cost off a 32 cut season, the contract states they will get 29-33 cuts for the season. This is only for mowing, leaves and other services are extra.

I'll skip if its really, really not growing. For the most part I've gotten rid of the every other week customers, and others that liked to dictate their schedule.
Reply With Quote
Old 03-23-2005, 07:04 PM
0money's Avatar
0money 0money is offline
LawnSite Member
Join Date: Jul 2004
Location: Around
Posts: 62
What are you going to do if you have a drot that year
Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Layout Style:

Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.
Copyright ©1998 - 2012, LawnSite.comô - Grand View Media
All times are GMT -4. The time now is 06:38 AM.

Page generated in 0.08871 seconds with 8 queries