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Discussion in 'Landscape Lighting' started by pete scalia, Dec 20, 2007.
Replace a fixture over a stripped or missing screw?
Pete: How do you deal with component issues when the failed component is under warranty by a manufacturer?
If a fixture or component fails, and it is under warranty, then yes I would replace that entire fixture and return the failed part for warranty replacement. That is what a warranty is for. If that same fixture or component is beyond its manu. warranty, then of course I would repair it before replacing it. Sockets, O-rings, and such are pretty easy parts to keep in the trailer.
I can count the number of fixtures I have returned for warranty replacement on my hands and feet after 9 years in the biz. It all comes down to picking the best quality stuff, the stuff that doesnt fail.
For Nightscaping components we have a first aid kit called the Jay-Kit. It is an awesome, compact tool box filled with the parts that us conractors deemed most appropriate. I bought one 3 or 4 years ago for $75 and by the looks of it might need to replenish it in a few years. For CAST components I have assembled my own kit. Pretty simple really... 50 thumb screws and 50 O-rings, so far so good.
What an awesome topic. Pete I got to say I agree with the philosophy that you only need a few diffferent lights to create your designs, you then add niche fixtures for certain applications. For me i know exactly when I want to use a Stellar, Starburst, Pulsar, Big Bang, Apollo Star, and Centaurus 6. The rest from here on out is specialty.
You made a comment that Unqiue is falling into the same trap as others by coming out with a ton of lights. In one respect you are correct that we are expanding our line, the difference is we are being creative with what we design. See you have to look at our line as 3 different lines. We have our Solid Brass Odyssey Line, our Copper Knights Line, and our NEW Spun Brass Brass Knights line. Each line needs addition, our most complete line is the Odyssey line. We have 3 bullets, Pulsar MR16, smaller Probe MR16, and the smallest Polaris MR11. We have 2 wall washers Small Stellar, Big Starburst. We have 5 downlights Lunar 9inch shroud, Quasar1 7in Shroud, Probe Orbital SIde Mount 3in shroud, Quasar2 square niche d-light, and the Comet which can be hung with a chain, flush mounted, or mounted with a knuckle. we obviously have a few different area lights but if you look at how we expanded our line this year we released a new Putting Green light called the Augusta whuich is a replacement to your putting green cup, it has a light at the bottom. We added the Polaris and Northstar MR11 fixtures, and we released our Spun Brass line. So really we are expanding but we are not going crazy, we still want a somewhat condensed line but we keep finding cool little niche lights to create.
Mike, Pete and James all make good points. I use about 7 fixtures all of the time but I also do not shy away from specialty fixtures where needed. There is not one single manufacturer that makes everything needed to do every project so one of my criteria is that they be a member of the AOLP. This shows me that they are committed to the industry as a whole, since they are supporting a national association dedicated to the promotion of professionalism in the industry.
please See above