$13.00 for a stihl wrench?????????

Discussion in 'Lawn Mowing' started by locallawncare.ca, Sep 2, 2014.

  1. rlitman

    rlitman LawnSite Bronze Member
    Posts: 1,501

    That sounds about retail for the scrwrench. It's not a great torx driver. Lots of better stuff out there. It's just something convenient, and generally comes free with the tool.
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  2. Ditta&Sons

    Ditta&Sons LawnSite Bronze Member
    Posts: 1,495

    because they had a pile of them from not giving them to the OP:clapping:
     
  3. weeze

    weeze LawnSite Fanatic
    Posts: 7,804

    my stihl br600 came with 3 tools. one small screwdriver, one wrench with a torx screw on the end and another with a flat tip screwdriver on the end.

    how could you break one of the wrenches? what did you do?
     
  4. mowerman90

    mowerman90 LawnSite Bronze Member
    Posts: 1,490

    We have a dealer in my area that sells the "free" eye protection that is given with ALL handheld equipment for $2 each.
     
  5. TPendagast

    TPendagast LawnSite Fanatic
    Male
    Posts: 7,525


    :laugh::laugh::laugh::laugh:
    those lame "chemistry goggles" they get kids with glasses to wear over their glasses in high school? :laugh::laugh::laugh:

    Classic.


    I hate my dealer.
    They don't know jack about jack.

    Well I can't say that, they are knowledgeable about kawasaki and honda engines.
    It's a scag/stihl dealership.
    I went in there asking about a scag/giant vac wheeled leaf blower, and they tried to sell me a billy goat, trying to tell me scag doesn't make blowers.
    DUDE… you have a scag leaf loader in your yard for sale.

    They do stuff like this all the time, you try to buy an SWZT they try to sell you a VRIDE because "that's what you're describing, you're just confused"

    They have NO clue about their product, they really don't.

    However.
    That being said.
    If I want a sharpening file for my chainsaw?
    Just take one.
    A soda?
    On the house.
    Scrench? sure no problem.

    We have 6 scag machines, and nothing but a wall of stihl (crap)
    We always pay our bills and are good for $10,000 in sales per year or more every year for them.
    IF I wanted a calendar, they would probably give me one too.

    This all really depends on your volume and who you are to them as a customer tho.

    They don't treat everyone like that, and there are tons of S-Bag customers that go in there just to give them a hard time (like this one crazy hispanic lady, who is always trying to get them o give her a free honda push mower, she thinks if she drops off hers for a warranty repair, thats he should just be able to wander out with a new one on the showroom floor… "this one mine now"…I think she really speaks a lot more english than she lets on and just plays the race card…she's seriously in there every 4-6 weeks trying to pull something)

    Dealers see a lot of BS, so if they don't know you or your company rep.
    It's just business baby.

    I know. guys think they spent 10 grand on a machine a few years ago, and 600 on a blower last year,so they should be a valued customer, but that's not really how it is… you're just another customer. and the scrunch costs $13.
     
  6. iand

    iand LawnSite Senior Member
    Posts: 691

  7. rlitman

    rlitman LawnSite Bronze Member
    Posts: 1,501

    That Amazon link is almost $9 (once you include shipping).
    Here's one on eBay for $6:
    http://www.ebay.com/sch/i.html?_from=R40&_sacat=0&_nkw=torx+wrench+stihl&_sop=15

    If you just want a T27 socket (I've found them to be stronger than the scrwrench), you can get that for less.
     
  8. Caddyshack Lawn Care

    Caddyshack Lawn Care LawnSite Senior Member
    Posts: 732

    Throw me an address and I'll mail you one of mine. I have half a dozen strewn about.

    Like someone else said, I recall buying a few Stihl blowers/trimmers throughout the years and not getting a new wrench. Didn't say anything because I already have several.

    The frustrating thing is that the plugs used to all be the same size. Now I always have a wrench for the OTHER size plug that I want to remove.
     
  9. crusty_crab80

    crusty_crab80 LawnSite Senior Member
    from Alaska
    Posts: 396



    Sounds like ASE in Anch? Lol
     
  10. gebby

    gebby LawnSite Senior Member
    Posts: 705

    So, I am new here. I don't know you from Adam. My boss told me to take care of the counter. That wrench has a part number. The computer has a cost associated to it of XX.XX. I also have a whole bucket of new ???? over there. The computer says they sell for XX.XX. Sorry buddy, my boss told me to take care of the counter. That's exactly what I am doing. He's my boss and until he gets back, I own the counter.
     

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