My first year has gone well and I had about 12 customers which came by reference or flyers in grocery stores. I have enjoyed reading threads on this site and the feedback has helped me develop different ideas in growing in the industry. As I sent out my final invoices last night I was pondering on whether to type a thank you letter or a hand written thank you card? I already have several clients whom told me at the last mowing that they would like me to continue in the spring. I only lost one client due to relocation and home was sold, but early next spring I will contact new owner and see if I can offer quote to continue. I do not have alot of customers but in my letter will offer a $10 discount for the first mow of the season to make them feel appreciated if I can continue to provide their lawn care needs. I have learned alot and have kept a detailed log on each property I maintained including time spent at each property. As the season progressed I could see myself being more efficient without effecting the quality of work.