I have 2 big problems/questions that I need some good advice on. I am in NC and we have not had a good rain in a long time. 1. I have a 60 exmark lazer and it seems that right after I mow somebodys yard everything is fine but the next week when I go out there...there are brown tracks where my tires were the week before. If I mow a new pattern...the next week there is a new pattern of tracks+the old pattern of tracks. What is causing this, and is there anything I can do to prevent it? My theory is that the tires are laying down the grass and the tormenting sun is just baking it brown. 2. I mow normally between 60 and 70 lawns per week. Due to the lack of rain... everything is abnormally dry and all my properties are turning brown. My problem lies with my clients. So many of them are calling and telling me to skip cuts that my income is hurting dramatically. This week I only was able to mow 27 of my 60 scheduled. Those are the ones with sprinklers. Is there anything I can say or do to tactfully keep people from skipping so many cuts? One of my weekly clients has skipped for the past 4 cuts. I am beginning to think they are taking advantage of my good nature.