Not arguing with you there. I have a lot of respect for the company from what I've heard and seen. Nothing but good things from dealers and family members. They seem more dealer and customer focused, with more hands on (magazines, get togethers and such) then just about any other brand. Our dealer here is a good example of this. As I stated in my original post, he's one the more proactive dealers for commercial operators in our area. Like you said, they wouldn't be successful if they weren't pleasing people.