I get a call thursday for a request to submit a bid to a residential customer next door to an existing client. The lady says she's having trouble getting her lco to perform the tasks she requests, mainly blowing out her rock beds. So i and my wife go and meet with the home owners and we walk the property and discuss its needs. After this i walk to the truck get out the measuring wheel and get my turf, edging and trimming measurments. I calculate my time based on measurements and come up with my bid $87.50/per visit(1.25 crew hrs. @ $70/crew hr.) Oh by the way the property is about 10,000sq.ft. turf and 1,500 linear ft. trimming and edging, all beds blown and clippings bagged and removed from property. I could only use a 21'' mower on the property due to the tight landscaping and steep slopes in the back yard ( which the only access is pulling the mower up steps in the carport area). The lady mentions that the lco sends a 2 man crew and that they usually 1.5 hrs. to do the job. Anyway today she calls me and asks how much is the bid so i tell her $350/month and she sounds like she's going to have a heart attack. She tells me her lco is doing it for $170/month(4visits). I then begin to tell her she better kiss their A** for that price. I guess my question is how do you keep from getting discouraged in these situations. Also how can someone afford to charge $16/hr. I guess I'm going to have to focus on the garden home and town home subs. where i can charge $35-$45/ hr. Sorry for the long post but this Pi**** me off.