800 and,or vanity numbers - Got one?

Discussion in 'General Industry Discussions' started by The Greenskeep, May 19, 2004.

  1. The Greenskeep

    The Greenskeep LawnSite Member
    Posts: 9

    Looking into getting a 800 and,or vanity number and was wondering if those that already have one found that they worth it compared to a regular number?

    Also, could you ballbark your monthly expense for this service? I have gotten a couple of quotes ranginng from $16.00/mo and 8.75 cents a minute to $25.00/mo and 4.25 cents a minute.

    Any help would be appreciated,

    The Greenskeep
     
  2. eshreve1234

    eshreve1234 LawnSite Member
    Posts: 184

    I have an 800 number through Sprint. Its 12/mth. + calls. I am still on the fence about it. My yellow page ads cover 3 counties, so I did not want to lose a customer over a toll call. I think it has generated some new biz for me, but at the same time my a few of my local people use it to call me, which wastes some money. Also, do not let them talk you into taking 5 numbers like they did me. All the numbers have been in service at one time or another and the phone company only waits 45 days to re-issue the numbers. So I pay for a hand full of calls every month on the 4 numbers I have but do not use. My primary number is averaging 40-60 mins. a month in calls to a help line that not longer exists. Sprint waived the fees the first time but the next bill they would not.
     
  3. Canadian GreenScape

    Canadian GreenScape LawnSite Member
    Posts: 217

    I have a vanity number I guess (###-GROW) It has worked well for me although I cant put any kind of monetary figure on it. Its just simply easier for people to remember when they see the sign or an ad. The only problem that I can think of is some older people "dont know how to dial the letters" :p Ive had to educate some of them. There was a thread on this not long ago, within th last few weeks. Cant help you with the 800 numbers my area is all local.
     
  4. ExecutiveLawns

    ExecutiveLawns LawnSite Member
    Posts: 180

    I just purchased a 1 800 vanity number today. the way it works is you purchase the territory that you want if its available. the territories that i picked consist of 12 different area codes with a total of 55,539 owner occupied dwellings. that will cost me a little over $200 a month, but there is a marketing firm behind it all that will help us with all of our marketing materials. with that you get unlimited amount of incoming minutes. the firm i purchased this from has numbers like 1-800-Lawn Care, 1-800-Lawn Cut, 1-800-Curb Appeal and so on. email me if any of you would like the sales reps name if you would like to talk to him for your area.
     
  5. davedealer

    davedealer LawnSite Member
    Posts: 28

    My vanity # works great! People remember my number and it makes it easier for them to refer people to me. I use phonefusion.com for my 800 #. This service had revolutionized my business. Aside from a great price on my 800# they also allow me to receive faxes to that number, and it gets emailed to me as a PDF...I also have all my calls recorded and emailed as an attachment...that way when someone asks me for something and I am on the road I can replay the conversation when I get home and write it all down. It's also good for those he-said she-said situations. Plus I can screen my voicemails as they are being left for me ON MY CELL PHONE! I don't knwo how they do it but I went from being a one man joe shmo to sounding as professional as the big boys.
     
  6. LIBERTYLANDSCAPING

    LIBERTYLANDSCAPING LawnSite Bronze Member
    from Indiana
    Posts: 1,283

    I have a one. 877-###-LAWN All it has done is cause confusion. If you are marketing in a small area, I'd say try to get a local vanity number (555-LAWN etc.) Many people want t know if I am local, because of the 877 number, or they will find someone else if they think you are not local. Now I use my local number, but have to keep the toll free one, because some people use it & it's in my brochures, biz cards, postcards, etc.

    Wish I would have got a local one.
     
  7. ponyboy

    ponyboy LawnSite Bronze Member
    from ny
    Posts: 1,422

    i got 845-xxx-0000 it was $6 a month with verizon then i switched to cablevision phone and it is now free people always ask how did i get that number and say it is a great number. i used to have a 800 number was not worth the money i found a local exchanged workrd better for me but most on my work is in one county
     
  8. JohnnyRoyale

    JohnnyRoyale LawnSite Senior Member
    Posts: 616

    200 bucks a month is steep, my phone company charges me nothing but the minutes on our number, and it just so conveniently happens that our company name is 7 digits too. I also still have the original numbers, both phone and fax from our old location, as we moved out of the city a year ago into a new area code and we still work down near our old shop. Those numbers are forwarded automatically to our new numbers, and that costs us $20 a month for each.
     
  9. jdmcat

    jdmcat LawnSite Senior Member
    from Idaho
    Posts: 439

    I don't know about an 800 number because the area I service is all local numbers but I think a vanity number would be great because it would be easy to remember if you saw a truck driving down the road with a 555-LAWN or 555-2MOW or similar. Now I want one...
     
  10. DaveinSWFL

    DaveinSWFL LawnSite Member
    Posts: 178

    My number is ###-YARD (9273). Its is on all my ads and on my trailer. I don't know if it has brought me additional customers but it is easy to remember. As far as 800 numbers, I also think that they assume that you are out of the area and would perfer to have someone close by.
     

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