A lady called me Tuesday afternoon to tell me that she was the neighbor of one of my customers and that she was interested in having me come out to give an estimate for her lawn. Like we arranged in our phone conversation, I went out to her property that evening and met with her and her husband. After I introduced myself to the two of them, I asked them if they'd like to walk the lawn with them. While we were walking around their property, I checked the normal things you'd check when you're walking a potential customer's property. When I checked for lawn-damaging insects, I saw some chinches. There was about 1 1/2" of thatch, so it didn't surprise me to find chinches there. To be thorough, I checked other places in the lawn for chinches and found them pretty much everywhere I looked. When I asked the husband about the history of his lawn, he told me that he had applied Grubex a month ago and that he had followed that application up with an application of Scotts fertilizer with "Summerguard" a week ago. I'm not familiar with the active ingredients of those two homeowner products, but was wondering if anyone here was? Since it's impossible to know how much of each product he actually applied to his lawn, I'm nervous about trying to sell this guy a rescue treatment. The chinches haven't done much damage at all to that lawn yet and I'd like to wipe them out, before they have a chance to do so. What would any of you recommend that I do in this situation? Would a rescue treatment of Dylox, or Arena be my best bet? I'm not a fan of having to hang around until a Dylox application is watered in, but my time is money. If Dylox is what I end up having to use, I'm definitely going to be compensated for my time. Any advice on what you would recommend I do, would be greatly appreciated. Thanks guys.