a close customer passed away

Discussion in 'Lawn Mowing' started by ronslawncare, Mar 6, 2003.

  1. ronslawncare

    ronslawncare LawnSite Senior Member
    Posts: 541

    i got a e-mail today from one of my customers wife saying that her husband died of a heart attack just b4 christmas ,I wanted to know if you think sending flowers is to personal .I e-mailed her with my sympathy but i dont feel it is enough .

    Thanks ronnie
  2. molivares

    molivares LawnSite Member
    Posts: 26

    I would mail her a Sympathy card with some caring words.

    I think flowers would be a waste since they end up in the garbage at the end. Most of the time the flowers are discarded right away since no one is really enjoying them anyway.
  3. Boycea

    Boycea LawnSite Senior Member
    Posts: 451

    If its a long time customer, then I would send flowers. It might be a little late now if it happened in December. Why didn't the wife contact you around when it happened so you could of gone to the wake?
  4. stevo22

    stevo22 LawnSite Senior Member
    Posts: 344

    just a thought--you could call her back and let her know that you would like to make a donation to a charity of her choice..if she says that it is not necessary then i would just send a nice card..
  5. hoffmanlandscaping

    hoffmanlandscaping LawnSite Member
    Posts: 68

    If he was a close customer I would send flowers even though it has been approx two month ago. I would not worry about the personal aspect of it, it just show you have a heart and are not jut there to collect money but value their business and have shows you have a heart. The only way that I would not send flowers is if you feel she would take it bad.
  6. HarryD

    HarryD LawnSite Bronze Member
    Posts: 1,069

    How about plant a tree in there yard in his memory
  7. Boycea

    Boycea LawnSite Senior Member
    Posts: 451

    I like Harry D's idea about planting a tree for the customer in memory of him. We did this for a customer who lost a child at birth, it is a nice gesture and will last longer than flowers. I dont see a problem with either one of the ideas.
  8. Phishook

    Phishook LawnSite Bronze Member
    Posts: 1,143

    A card, and a live plant for indoors. :angel:
  9. devildog

    devildog LawnSite Senior Member
    from sc
    Posts: 270

  10. DLCS

    DLCS LawnSite Platinum Member
    Posts: 4,378

    Sounds like a great idea! But the others sound good too.

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