all or nothing?

Discussion in 'Lawn Mowing' started by bobbygedd, Feb 27, 2004.

  1. bobbygedd

    bobbygedd LawnSite Fanatic
    from NJ
    Posts: 10,178

    i'm finding that alot of guys here(in my area) will not take on a new client unless the client signs for an entire maint package. what i mean by this is, they must sign up for spring and fall cleanups, fert program, and weekly mowing, or....the company won't take thier business. me personally, though i like to have all of that, i will take on a mowing only client. how bout you?
  2. noiseyvoyzey

    noiseyvoyzey LawnSite Member
    Posts: 74

    I think that is pretty dumb to not take the client because they dont want you to do a cleanup, i have clients that i mow only, and i also have a few that i only take care of the cleanups. If they are paying i will take what i can get out of them. i even do short term mowing while people are on vacation.
  3. DLCS

    DLCS LawnSite Platinum Member
    Posts: 4,378

    I'd love to have full maintanance on all my accounts. But the bottom line is alot of people here just want the mowing. So, if they want just mowing thats fine with me, if i don't do it someone else will.
  4. Doster's L & L

    Doster's L & L LawnSite Senior Member
    Posts: 616

    i'll generally work with the customer. If they want only spraying, i'll do that. Since i'm not established for this kind of service yet, so i have to do what i can to get my clientele base built up. Some guys here have a reputation for providing top notch service and are established, and they are pretty much maxed out on what they can do, so they can afford to choose whose lawn they want to do or don't want to do. Plus, they can also use this system for leverage. If joe customer knows green lawn is an awesome company and they tell him that they don't have a deal if he doesn't sign for the leaf removal. Joe customer will ask himself if $xxx is gonna keep him from using green lawn as his lawn care specialist. Chances are, he'll go ahead and sign up for leaf removal and green lawn made that extra money.
  5. lawnman_scott

    lawnman_scott LawnSite Fanatic
    Posts: 7,547

    I dont do pest control or fertilization, and leaf cleanups here are not bad. So mine are either just mowing, or mowing and taking care of hedges, beds and palm trees. I do either. Most commercial want it all, and residential are about 50-50. I would prefer to just mow, its easy and the best money. Especially with my new mower. I have talked to some guys that say they wont do a lawn if its not nice, and beleive me, we have some weedy crappy lawns down here. My policy is if they pay me what I want, then i will do it.
  6. twins_lawn_care

    twins_lawn_care LawnSite Senior Member
    Posts: 932

    I wouldn't turn any away that don't want a full package. I look at it asmy job to get them signed up with one kind of service, show my quality work, and then consistently sell them on additional services. If you are maxed out, then I guess that would be a luxury to only accept full maintenance bids.
  7. sildoc

    sildoc LawnSite Silver Member
    Posts: 2,925

    Would you turn down a 50 dollar bill laying on the ground? I sure as heck wouldn't so i will take what I can get that makes a nice profit.
  8. Lux Lawn

    Lux Lawn LawnSite Silver Member
    Posts: 2,267

    We have several customers that will do their own clean-ups they want to be outside in the spring and do a little bit themselves.It does not bother me at all.
  9. ronwarren

    ronwarren LawnSite Member
    Posts: 10

    I have not won the lottery yet, so I take every dollar I can get. If its only mowing , no sweat. most clients add more on when they are satisfied with your work
  10. mdb landscaping

    mdb landscaping LawnSite Silver Member
    Posts: 2,205

    you may think its dumb to not take on a client that doesnt have the full package, but think about it. if you have a full roster of clients on your hands and more people calling everyday, why would you want to keep the mow and go's as opposed to taking on a client that wants every service performed? if you analyze it, theres no since in wasting your time on mow and go's when you can take on a client who wants the full boat. im sure some guys out there are starting out and still need more work, but one day when you have work coming out of your ears, you need to analyze and dump the cheap little people that just want mowing and nothing else.

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