Just started back recently. I am working full time plus maintaining my few lawn accts on evenings and weekends. Got a referral for a lady from a regular customer - cool - I like referrals. I explain to her that the price is for a standard mow job and extras are extra. Ok. Go, do her yard, she say's "fertilize and trim that bush". I fertilize and trim the bush. I'm done. She comes out and asks can I give you $5 extra for the other work? I say, no... here's your bill. (I charged her $15 extra - VERY LITTLE). She has a C-O-W. "My last guy did everything for one price". I said, "You mean the guy that doesn't work here anymore"? She grumbles and writes a check, explaining that she's on a fixed income (there is a Mercedes suv and a new VW in the driveway). I wish her the best of luck finding someone who can afford to work for free. That's when I thought of the All-you-can-eat-buffet LAWN SERVICE. One price for everything you can think of for me to do while I'm here! AAaaaaahhhhh..... welcome back!