My dealer sucks, no question about it. Never have I went in to get something and got the right thing. After about 8 tries, it's getting old. I'm the easiest going guy you'll ever meet, but I've almost had it. They know nothing about the mower, it's always ( I'll call the service Rep.) Really haven't had any problems with the mower yet, but what's going to happen when I do? Should I tuff it out, or trade for a different mower? How much can I expect to lose on this trade? Maybe not as much as down time when I have trouble huh?