What are your thoughts on this situation. I live on the west central coast of Florida and this year because of El-nino most of the lawns I service (all St. Augustine) stopped growing in early Dec, now they are totally dormant. I have about 85% of my accounts on a yearly contract, I broke it down figuring a 10 month cutting cycle. This year it will be more like a 8 month cycle, so far I have lost one customer (no I will not take him back when he calls in March) . But I am feeling guilty about sending bills out and collecting money for not doing a thing. for it. So I have started to deliver and spread mulch for most of these accounts, Most only require about a yard of cypress about $18.00. I am doing this free of material and labor (about an hour and a half per account). I have stressed to every one that this is a one time thing due to weather conditions. Am I nuts ? or as one person said to me Good public relations.