And the survey says....

Discussion in 'Lawn Mowing' started by Phishook, Mar 3, 2004.

  1. Phishook

    Phishook LawnSite Bronze Member
    Posts: 1,143

    Do you send out surveys?

    What questions do you ask?

    What answers have you gotten?
     
  2. Richard Martin

    Richard Martin LawnSite Fanatic
    Posts: 14,700

    I've never felt a need to send a survey. Repeat business and excellant referrals tell me everything I want to know.That and every once in a while I'll just ask the customers, even my long time ones, how I'm doing and if they'd like me to do anything different.
     

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