my friends, this is why you need contracts that cover every little thing. today we are aerating/seeding/ferting. mrs smith was notified on thursday, that we will be by today. ok, fine. i show up, the place has a 3" blanket of leaves and limbs everywhere. i knock on the door, she aint home. i need at least $85 to clean this crap up, before we proceed, but, she aint home. i could either clean it, and hope she pays, or make my trip there a wasted one, suck up the loss, and go to the next one. now what? tell me? do u clean the place, and hope she pays? well, i drove off, never to be seen again. screw er. this definitely must go into the contract next season: customer will be notified 4 days in advance of any aeration work. client must have all debris off of lawn by the day before of the scheduled service day. should we arrive, and find that lawn needs to be cleaned first, such service will be completed, at our standard rates, without prior consent from client. client agrees to pay said fee. " sign here!!!!