Ok, so I have a lady that has been a customer for the last 5 years. She is right next door to two other customers that I maintain. She is the lowest priced lawn care customer, $25, that I have and smallest property approx 4,500 sq ft. Really good customer, but the last 2 years her budget has decreased greatly, which I can understand that because my prices have increased. So basically doesn't have me cut it as much, or fertilize like I used to. I used to prune shrubs, weed beds, edge, etc. I mean used to give her the full service system, but know it's just the basic lawn maintenance, spring and fall clean up. So this fall she has only had me do a brief clean up when I mowed the lawn back in the first part of October. It really was nothing special because there were no leaves on the ground. Well the last month I have been hounding her to get some clean ups done because of how bad her leaves are getting. I normally do about 3 clean ups a fall season for her. Finally, today she decided that it was time for a fall clean up and price it out for her. Well, I know that she is on a limited budget, she has been a customer for 5 years, and she is right beside the two other customers, so I decided to give her a price break. So I price it out really cheap for her at $180. That is about $50 cheaper than I normally would charge. "Wow, that is too much," she said. "Well, what do you expect, you haven't had me come and do any clean ups in the past month, and so the price is right, in fact I am giving you a break," I told her. "Well, how about if you do only the front lawn?" she asked. "The front lawn is the worst, that is going to be probably around $108," I said. "Let me think about it," she said. That really makes me mad though. I give her a price break, she only wants one clean up done when all my other customers I demand multiple clean ups, and to make matters worse if I was to do multiple clean ups for her, the total amount of those 3 would probably be close to $450. So she is saving a lot of money. Just kind of makes me mad. I am seriously thinking about letting her go.