how's this for loyalty: i was the best there ever was. i was great. i mowed the best, i fertilized the best, my prices were fair, they loved me. for 4 years, they loved me. 2 little old ladies, living side by side. never had a contract with them, they were under the old guidelines, and i never saw a reason to change it. well, last week they called, and asked when i'm getting started. i told them this week, and mowing fees increased $2 per, and ferts increased $20 per season, and cleanups increased $20 each (spring and fall). now mind you, the last increase was 2 yrs ago, and it was only $1 per mow, nothing else. well, i send a man over to cleanup + fert thier properties....he reports back to me that- the properties are already cleaned, have fresh mulch in the beds, and fertilizer on the lawn. HOW'S THAT for loyalty? couldn't pay the price increase, and didn't even have the decency to tell me not to come. there ya have it. i maintain my position that- any of you guys who say you don't have problems with clients, are giving your work away.