dont know y i always seem to get the loonies. most of my customers are very happy, but here is one thats not:a woman called, she runs a small day care, in her house. in her back yard is a play area, swing set, sand box, very small yard, she wants to put something down to cover the entire yard, she had sod, it died, she asked for suggestion. i said, well the playground where i bring my kids is all mulch(sand was out of the question, she was afraid it would end up in her house). she said no to the mulch, she wants stone. i said a few reasons NOT to use stone=little kids eat them, kids fall and get hurt on them, kids playing, and going down slide, and jumping off swings on to stone will cause stone to scatter, and make a mess. she wants it anyway, i take a measurement, explain to her that each ton covers app 100 sq ft, app 2 inches deep, we do work, she pays bill, we r both happy. 2 days later, i get phone call: the work looks beautiful, but the stone is scattering everywhere, the fabric is comming up. and, she measured, its not 2 inches deep in all areas. i explain that the "2 in deep" is a basic formula, and that her property is not perfectly level, it may be 4 in deep in some ares, 1 and a half in others, she still got 4 ton of stone. she said that i should have "glued the fabric down". i explained that we cant glue fabric to dirt, and 8, 000 lbs of stone keeps the babric down, but when u have kids going down the slide, heels first in the stone, its gonna come up. well, she insists i need to return, somehow secure the fabric down so it wont come up, and put in more stone, for free. i explained that i advised her against the stone, and that all matters were discussed prior to the work, plus she has in writing the description of work, etc. also told her even 8 inches of stone will scatter when jumped on. she calls here 5 times a day, every day. well, now that ive written a book, i need some advice here, anyone be willing to return, and do the "extra", for free?