my friend, who's been in the business 20 years, was telling me what happened to him a few weeks back. it was sickening. first off, he doesn't use any type of contract or written agreement, and in this situation, i probly wouldn't have either, i mean, i don't carry them around and make everyone sign for every little piece of work. heres the scene: while he was mowing a regular client, a man pulled up( of a group that i would refuse to service, but i won't mention his group). he stated he had a large lot that was very overgrown, no house, just an empty lot, for a one time hack mow. jim followed him to the property. jim told him $150 for the cut. the guy said ok. the arrangement was, the next day jim would mow, and go to the mans convienience store to pick up cash. jim mowed the place, it took him 2 hours. jim goes to the store to get paid, the guys wife says the man is not there, and left no instructions for her to pay him. jim leaves his number. the guy doesn't call. jim calls the next day, the guy isn't there. the day after that, jim shows up at the store again, the guy is there, but refuses to pay, saying he hasn't had a chance to inspect the work yet. he tells jim come back tommorow. jim does. now it's like 4 days since the lawn was cut, the man refuses to pay jim, he says jim didn't cut it short enough. he tells jim to go back, cut it shorter, and he will pay him. jim, wanting his money, went back, lowered the deck, and cut the place again, this time it only took 25 minutes. jim went back to the store, to get paid. the man didn't think he should be paying jim $150 for 25 minutes work. jim says just pay me something. the guy gives jim $75. jim goes home. jim lost alot of time chasing his money, not to mention the emotional damage of getting porked by this low life, and then getting shafted for half the money. jim been in business 20 years, i said jim, "what are you going to do?" he said , "bob, there's nothing i can do." jim is a pee on. please guys, advise me here, what would your proffessional advice had been to jim ? what would you have done? how would you have handled it?