Customer called me yesterday "How much do I owe you for the last round of leaves? I'm out here doing some more now (Veteran's Day, she's off work). Right now I am part of the downtrodden, the stepped-upon, charger of leaves by the hour. Next year new policies will be in place, a total price for the season. Too late now. I am sure if she was paying a flat rate she wouldn't be out on her day off "helping" me.