any one ever get to this point?

Discussion in 'Lawn Mowing' started by Frontier-Lawn, Aug 27, 2007.

  1. Frontier-Lawn

    Frontier-Lawn LawnSite Silver Member
    Posts: 2,949

    i have now goten to this point with pita's when they give me crap. i now say to myself, GAME ON OLD MAN! And give it back to them x10.
     
  2. Grits

    Grits LawnSite Silver Member
    from Florida
    Posts: 2,994

    Calm down. You must be reading to many posts by Topsites!!!:laugh:
    Really though, I know how you feel. I just dump them if it isn't a higher dollar account. The more money I make off them, the more I will put up with.
     
  3. THRIFTY

    THRIFTY LawnSite Member
    from (913)
    Posts: 208

    Blowing up on them X10 is not proffessional at all......But ya, once in my 4yrs of mowing I let a PITA have it back X100!!! Haha just dont get carried away and put out a bad name for your company!
     
  4. fiveoboy01

    fiveoboy01 LawnSite Silver Member
    Posts: 2,988

    Why?

    They treat you that way because they are looking for a "response".

    Don't satisfy their wishes. Treat them like a professional, then drop them like a glowing red stick of iron.
     
  5. txgrassguy

    txgrassguy LawnSite Gold Member
    Posts: 3,083

    I just up the price on them till they scream - ahhh, music to my ears.
    Then, if they won't pay I'll sue their ass.
    Eventually they get the point, be reasonable or find another service provider.
     
  6. RICHIE K

    RICHIE K LawnSite Senior Member
    Posts: 647

    I hear you just yesterday one of my old fart customers ? my bill , did some light tree trimming for him and only charged him $30.00 he says your going to charge me for this he said this was soposed to be incluced when I had my tree removed last year. Someone else did the tree not me.....but thats ok I said take it off. He wants other work done so quess what that job will be doulble the amount I dont get mad i get even :hammerhead:
     
  7. lawnprosteveo

    lawnprosteveo LawnSite Bronze Member
    from Tulsa
    Posts: 1,930

    I can take alot from someone as long as they are polite about it. I do have some pretty picky customers. But they are very polite in their requests. If they start acting beligerent, I stop them right in their tracks. I wont tolerate that from anyone.
     

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