I never openly advertise a discount for anything. I do occasionally give one for a few reasons - good customer that keeps on using us for everything, older senior citizens, military (not always, but usually if it is the lower guys, not the high ranking guys), major hardship, etc. Not done a on a regular basis, and I let my tech use judgment on this as well. But for the new customer list that I just received, I am going to send out a letter of introduction, following up on the letter that their landscaper sent out. I have thought about offering a rain sensor discount to these customers to drum up a little business before blow outs. Letting them know it is normally $175-$200, and it is now $25 dollars off through September, plus some of them can get a $50 rebate from Colo Springs Utilities. anybody do something similar, and how well has it worked?