On commercial I agree. Most of the time I have to play by their rules on payouts as well as many other things. On residential- if you think it would be over whelming then your still running the old school way which is why it is. I had a hard time buying into the idea 3 years ago. But once adapted it was the best thing we ever did for the company. It fixed multiple problems and not just cash flow. Look into a better office system and nessesary software to make it happen. I will say I relie on SAP very heavy. And could in no way do it with out that system. But fact is we do use it, it is effective. We fixes issues we had, and I could bill out 1000 of customers with less time than monthly.