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Anyone use GroundsKeeper program?

Discussion in 'Business Operations' started by sweetland, Jan 10, 2012.

  1. GreenGuysLC

    GreenGuysLC LawnSite Senior Member
    Posts: 325

    Just a question OOmph. ..can you not create a customer list in excel or somewhere else just for that purpose? Just curious. I have been using basic excel sheets that I set up to track my billing. it works but takes much longer than i can spend now days. I need some quicker entry methods.
  2. GreenGuysLC

    GreenGuysLC LawnSite Senior Member
    Posts: 325

    And I am curious to Jims post .. what program are you running trial with?
  3. BlazerRidge

    BlazerRidge LawnSite Member
    Posts: 221

    It looks like a good setup to me. I use an excel setup right now and its a complete pain in the butt
  4. oomph

    oomph LawnSite Member
    Posts: 88

    I'm running the 6.3.2 trial version. Unless the paid version allows you to export customer lists to CSV or Excel, I don't see an option.

    I suppose I could make a secondary list in excel, but that require double the data entry, and I'd have to manually sync the data. To me that's a waste of time and almost a deal breaker.

    Someone please chime in if I'm missing the option.
  5. seaway valley

    seaway valley LawnSite Member
    Posts: 4

    Hi I'm new to posting but have been a member for awhile. Just thought I would chime in and say I use gopher I purchased it about 2 years ago it was time consuming to set up but rather easy. It works for me and takes the pain out of billing each month I just record my work each day and can print invoices with one click at the end of the month. Not sure if it works with mac or not though.
  6. seaway valley

    seaway valley LawnSite Member
    Posts: 4

    "You Grow, We Mow"
  7. oomph

    oomph LawnSite Member
    Posts: 88

    Groundskeeper is a good program, but I wish it had additional features.

    Such as a client/server model with a web interface, that allowed you to access the system from the field via ipad or android.

    Also a customer portal or something could be cool, so that you have a clear communication with your customer and interfaces billing for them.

    The closest thing to it that I've seen is Lawnaid, but it does a poor job implementing billing and has paypal as the only option. Some customers just don't use paypal, nor do they have the patience or time to register and make a paypal account. Also, I wasn't very impressed with Lawnaids customer support. I've been using the trial this past week and emailed a few questions without much of a response.

    They don't have a support number, where you can talk with someone or anything.

    Lastly, I don't like the software as a service model. Perhaps that's the network engineer in me. I don't like relying on someone else to secure my data and my customers data. How do I know they won't sell it and market it? How can i be assured that they follow all the correct steps in securing their web servers?

    Personally, I'd rather host a small client/server application on my fios connection. Interface with it remotely via SSL ( the same encryption one uses online for banking), and restrict further access to it via my firewall.

    At least this way, I have more control over my data and the security of my customers data.

    I know that not everyone thinks this way, nor is everyone technically capable of implementing it. However, it's easier than you think.

    This company looks like they offer something like that:

    However, it's not specifically geared towards the lawn care industry.

    Which doesn't mean it can't be used for that purpose. I'm going to check the price and features out. However, if there is one thing that I've learned about software is that if they don't show you the price on their website, it's usually expensive.
  8. GreenGuysLC

    GreenGuysLC LawnSite Senior Member
    Posts: 325

    Ok.. I just gave Gopher a trial run and I must say It is a little bit better than the Groundskeeper pro and it is a little less in cost. It will take some figuring out but I am getting the hang of it and think this will be my purchase. It will auto bill for monthly customers or add service cost as preformed. I like the scheduling feature better and I like the customer list and how it shows the balances without any further clicking. However... GK Pro is simpler to post payments to. Hmm.. I may need to play with them both a little bit more..lol I think either one is gonna do what I want... and both will pro have some limitations . Gopher exports to QBooks.. may have to talk to the wife and see if that will help her ..lol
  9. BLC & SNOW

    BLC & SNOW LawnSite Member
    Posts: 8

    :waving:Ive been using Groundskeeper pro for 2 years now and I really like it. Just get all your pricing in when you enter the customer, and when you charge them all U do is click on the item your charging for. Its nice for taxes also, U can also make a route sheet to print for your guys. It works awesome for me and is easy to use. Also the last update was in 09.
  10. ralph02813

    ralph02813 LawnSite Bronze Member
    Male, from Charlestown, RI
    Posts: 1,041

    Take a look at quickbooks, you can run it on a mac a yearly subscription starts at $10/month. I have been using it for years - it will support your company no matter how big you get - if yoou do it bigger there is even a add on program that is specifically designed for our business.

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