AOLP, your suggestions

Discussion in 'Landscape Lighting' started by AOLP, Oct 26, 2010.

  1. AOLP

    AOLP Inactive
    Posts: 158

    OK, the AOLP would like suggestions from you, those who are members as well as those who are not. We would like to know what it is that you expect from us.
    Let's not make this a complaint area, we want real suggestions here. We know that we are lacking in customer service and ongoing communication and we are working on those issues right now. Hopefully we will have all of that solved VERY soon.
    We want to make the AOLP YOUR association, an association that you WANT to join and be a part of. An association that is responsive to your needs as a contractor, designer, distributor and manufacturer. What suggestions do you have that we can implement to make you a happy member?
    Thank you in advance for your input.
  2. Prolightscaper

    Prolightscaper LawnSite Member
    Posts: 65

    I think just by reading this bd you will see what the issues , struggles , trials and tribulations that those in this industry face everyday.

    I don't see how you can keep everyone happy - contractor, designer, distributor and manufacturer. There are just too many inherent conflicts of interest at play. For instance what may be good for the contractor made not be so good for the distributor or what is good for the manufacturer may not be good for the contractor etc.

    They say you try to be everything to everyone and you end up being nothing to no one.

    Just my opinion but your quest to satisfy everyone is equivalent to trying to satisfy both the Arab's and Israeli's.
  3. Viewpoint

    Viewpoint LawnSite Member
    Posts: 75

    Conflict of interest? Isn't the interest to make more money? Contractor, designer, distributor and manufacturer are all businesses, and a business exists to make money. How is the AOLP helping us be better at what we do and giving us a conduit for access (for any of the 4 fore mentioned groups) a conflict of interest?

    My main complaint about the AOLP has always been that I don't get much out of it unless I go to conference. That has changed in the last year. Due to our efforts to form a state chapter, we now have benefits at the local level (though they're only local for me...not most of you). How did this come about? Our local contractors and AOLP members saw a need and filled it. If you see the same need, take it upon yourself to fill it too. The California chapter is limited geographically now by those who are involved, to the Sacramento area. We hope to start pushing for districts in the next year to 2 years, but we need other people to get involved. We've lit the torch. We need others to run with it.
  4. Prolightscaper

    Prolightscaper LawnSite Member
    Posts: 65

    Funny you should question conflicts of interest (in this case contractor and supplier) as I just finished posting one big one under the post that starts challenges.......... post #14

    Probably will be deleted along with this post though .
    Last edited: Oct 31, 2010
  5. Az Gardener

    Az Gardener LawnSite Gold Member
    Posts: 3,899

    Ditto I think at the very least an introduction package, possibly a members list, newsletter, events calender, something, anything... to remind you from time to time you are the member of a professional association.

    I have never been informed of anything but the conference through this board and my due are up time to renew.
  6. Prolightscaper

    Prolightscaper LawnSite Member
    Posts: 65

    Correct me if I'm wrong but I've been told that they have all of this and more on their website.
  7. Terradek

    Terradek LawnSite Member
    Posts: 104

    AZ the AOLP puts out a quarterly newsletter, has a membership listing by state and by company name. We have information regarding certifications and various events that we are involved with. Your membership package includes Manf. and Dist. discounts and other promotions. We also have information on previous conferences with photos and our Design Award Winners. We offer both face book and twitter accounts for you to stay in touch with what is going on at the AOLP. We also have a bookstore with reviewed and recommended reading. You can also order AOLP logo ware for your business. But the biggest thing we offer is the opportunity to get involved with the industry that we all are invested in. If you have a particular area of interest that you would like to get involved in we probably have a committee or subcommittee organized and working on the topic.
  8. Az Gardener

    Az Gardener LawnSite Gold Member
    Posts: 3,899

    I don't want to derail the thread but my point is this. I joined at the AOLP conference here in Scottsdale 2 years ago. I never got anything... zip, zilch, nada. The only way I even knew the association was still in existence was through this board. Hopefully I just fell through the cracks, I think they changed directors shortly after that. I called and e mailed but never got a response. I just gave up after that. Lights are just a small part of my business and it just was not worth the time.

    I do feel ripped off as I paid for a membership and received nothing. Hopefully they now have a system in place so this does not happen to someone else weather the executive director has been there for years or is new. That is what I think they need to do to improve the service at a minimum.

    The funny thing was I just got a notice in the mail about a month ago noting my membership was about to expire and inviting me to re up. So I guess I am somewhere in the computer.
  9. niteliters

    niteliters LawnSite Senior Member
    Posts: 537

    What are/were you expecting to receive? The company I work at is a member of many associations, the home builders for expamle. we are members of 3 of them. The only time we here from them is when our dues come up and a quarterly newsletter. similar with the rotary and the chambers we belong to. We get involved, that changes. Again, what were you expecting to receive?
  10. Az Gardener

    Az Gardener LawnSite Gold Member
    Posts: 3,899

    The stuff terradek listed would have been great. or the stuff you listed would have been a start. A welcome to the association letter, a calender, here are your member benefits, here is a directory of other members and associate members, here is how to volunteer, here are the board members.

    Even a printed receipt from the assoc. with the address and website would have been a basic consideration. All I got was a generic hand written receipt that you get from the office supply store that does not even list who the receipts from. I gave the girl a check for several hundred dollars for the membership and the conference and that was the beginning middle and end of the relationship.

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