This is in response to numerous topics about many Companies who refuse to accomadate customers wishes.Such as customers who rescheudling, a call before you come, picking up kids toys, dog poop, waiting 24 hours to mow becuase of chemical applications. We complain about others not accomadating OUR schedules becuase "we have 30 other accounts that relly on us" when a old lady wants a reschedule or Chemlawn wants us to wait 24 hours. Is that what serperates us from scrubs? At least that what we swear to left and right. We are profesionals and offer service NOT JUST A MOW. Someone might as well go with a scrub because they are not getting that GOOD PERSONAL SERVICE alot claim to offer. Charging before you arrive, is not what they pay extra for? They pay extra to get your personal touch like calling ahead of time. I heard many response that people would drop an account if they had to call ahead of time. It just does not seem so unreasonable. But im not as big as some of you all. But i am willing togive the time and Personal service of a professional.