Attention Lawn Mowing Guys:

Discussion in 'Florida Lawn Care Forum' started by lawnguy26, Jul 18, 2011.

  1. lawnguy26

    lawnguy26 LawnSite Member
    from Florida
    Posts: 208

    Please stop telling your customers that they have webworms just because your seeing moths fly out of the yards. Every year I get two dozen or so calls this month from my customers who say there lawn mowing company told them they have webworms in there lawn. There is a difference between adult sod webworms and the larvae!
     
  2. Ric

    Ric LawnSite Fanatic
    Posts: 11,946

    26

    My question is which is worse?? The untrained Yard Boy telling a customer to call the CPO?? Or the supposedly trained CPO who doesn't read labels and treats Sow Web Worms with the wrong product and at a higher rate than the label allows???

    I tell my networking guys I would rather make 10 trips for nothing than to miss one actual problem I could treat before it got out of hand.
     
  3. greendoctor

    greendoctor LawnSite Fanatic
    Posts: 8,823

    Ric, I do not mow. However, I know almost all of the mowing guys that service my accounts. If they tell me about sod web worm activity, that means that I am not looking at the property often enough or with a critical eye. Oddly enough, I remember firing a client who got all hissy because I was there to examine the property as part of service, but did not apply anything. Someone that expects me to fog everything with pesticides on every visit needs to find an unlicensed, uneducated yard boy who will.
     
  4. lawnguy26

    lawnguy26 LawnSite Member
    from Florida
    Posts: 208

    I am assuming you're referring to an older post of mine about imidacloprid being applied for residual control of webworms. I have admitted my mistake, but am not suprised you would bring it back up. :rolleyes:

    And if you needed to know I applied bifenthrin with the imidacloprid application. So yes it is a wasted trip for me to go back out one week after an application because some uninformed lawn guy tells his customer he has webworms.
     
  5. greendoctor

    greendoctor LawnSite Fanatic
    Posts: 8,823

    Now I understand the whole story. In my area, it is common for the uneducated to pick apart the work of a real pro. I would take what that mowing guy said to your client as that. Which is why I make it a point to know who is mowing my lawns and if I do not know them or if they refuse to work with me rather than against me, client is referred to a network of people that will.
     
  6. lawnguy26

    lawnguy26 LawnSite Member
    from Florida
    Posts: 208


    I wish I had a go to guy for mowing. I've referred good guys in the past but they seem to only last so long. Eventually the blades get duller, the ruts get more prominent and turning damage gets worse.
     
  7. Ric

    Ric LawnSite Fanatic
    Posts: 11,946

    Green

    I think you only have to read my signature to understand the problem that faces our industry every day. The buck passing between the yard boy and the spray boy is as old as lawn care. Every body thinks they know eveything about Yard Care. The truth is most people in the industry don't know Crap.
     
  8. lawnguy26

    lawnguy26 LawnSite Member
    from Florida
    Posts: 208

    Which is why I posted this very simple lesson: Just because there are moths in the lawn does not mean there are turf damaging larvae present. This uneducated information about damaging moths is passed on to my customers every year. I've been recieving these phone calls for 15 years now.
     
  9. stickleylawncare

    stickleylawncare LawnSite Member
    Posts: 170

    I never jump the gun and try to lay the blame on one of the pest companies. If I notice something that doesn't look right in the yard, I let the homeowner know about the spot and then ask them to get in touch with their spray company and ask them what ( if anything) needs to be done.

    If I did something wrong, Ill work to fix it, and if they did something wrong, I hope they work to fix it, but blaming each other just causes a nasty atmosphere to work in and helps no one.
     
  10. South Florida Lawns

    South Florida Lawns LawnSite Platinum Member
    from usa
    Posts: 4,785

    That's how I do things with my accounts, I feel pointing the finger is like an easy way out. There are so many half ass'ed people on both sides of the industry (maintenance/spray) its easy to just blame the other guy, and that sorta thing happens every day.

    I sub all my spraying out to a friend of mine we work together and the accounts stand out from all others. If there's ever an issue a simple call saves a bigger possible problem.
     

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