Is there something you see or notice on an estimate that makes you think twice? Like last year, this couple pull up and tell me they live a few blocks away and that they see i do great work. It took about 3 weeks for us to finally meet for an estimate (i wanted her there, so no ????). her grass was about 3 feet tall, no exaggeration! She complained about the previous guy alot. I'm thinking to myself, why did this lady wait so long waiting for and not get someone else? Now I know, she burns each guy she gets every year, I just wasn't told by the other LCO in the hood. What other signs are there the grass being out of control(in a nice neighborhood).