I took both my Hustlers, a 37"walkbehind and my Z in for service at 5m on Friday. The walkbehind was ready Saturday morning. The Z should be ready for pick up early this week. I was very please with the service I recieved. I got to talk to the owner, Gary. I told him he could drive the machines around, kick the tires and mow some grass if he wanted to. He is a real nice guy. I am very confident in my Hustler mowers abilities. I hope Bartlett Small Engines will take the opertunity to demo them as they both are good examples of well maintained machines that work for a living.