I got a letter today informing me they are filing a complaint with the better business burial. Its my first it was bound to happen someday but I find my self laughing about the reason and hoping people like this don't reproduce. A month ago my schedule was beyond insane its hardly improved but I am seeing some light at the end of the month. I probably did 175-250 estimates this season thus far this is one of them. We get a call about a lot of planting and mulching and pruning work also they inquired about a lawn cut. So I go to my estimate and I get stood up. That should have been when we dropped this but my partner called and rescheduled. So about a week later I return for another appointment and meet this lady and her husband they have no need of a landscaper. Theres no lawn to cut they do their own theres no mulch to install they do their own theirs nothing but edging a bed and fixing a lopsided rose of Sharon. Needless to say I am not to pleased to even be wasting my time here. They question me on everything for tips on how to improve their lawn and their beds basically thats why I was really called for free expert advice. So I am out 2 hours with both appointments I value my self personally at 50 dollars an hour. I don't charge for estimates but I don't like being jerked around either. The grand total of what they wanted done was under 140 dollars it was a nothing job with one huge draw back only I could do it none of my guys would have a clue what needed to be done here. So I give the estimate to be nice and I am told they will have to think about it. I told them it would be at least 3 weeks they call back and say its on so I make a mental note of it. A week later they call and demand a whole new estimate and they want to change things on the original and Bla Blaa Blaa. I tell my partner the situation and instruct him to drop them too much of a pain in the ass and not worth my time I really didnt want to do the job at this point. Well that wasn't good enough for them they go all upset that I passed on their bullshit job and cant understand how some one could say no to them. So she has informed me today that I am being reported to the better business burial for of all things NOT WORKING FOR HER. I sort of thought I would have to do a job for someone to get a complaint but here I am getting a complaint for telling someone sorry were no longer interested.