I just wanted to make a point I learned a long time ago in another business; Only take advice from those who have a business like you would like to have one day. This is important because around lawnsite there are always a ton of different viewpoints, opinions, attitudes, and methods of doing business. And it's easy to get caught up in the "attitude" that a lot of guys have around here without actually considering if it's a good idea for your business or if the person giving the advice is even worth listening to. I mean, if you want to one day have a successful lawn care business with several employees, hundreds of regular clients, etc. are you taking advice from people who've done that? Or are you picking up the attitudes from those who really haven't accomplished any of those things. Conversely, if you're goal is to always be a Solo Operator and just have a handful of good quality accounts that you can maintain with the least amount of effort and most profit, are you listening to guys who have that kind of business? I'm not trying to toot my own horn here or anyone else's. And I am not trying to say that there aren't valuable tips from those who are just starting out or aren't yet where they want to be. To be sure, we can all learn tips from one another. I am just saying that take advice from these people with a grain of salt. And maybe pay a little more attention to those who are where you'd like to be one day. I think this is important because I read threads all the time where some new guy asks a question regarding maybe a customer service issue and then gets several responses basically saying, "Screw customers like that! I don't cater to anyone except perfect customers." And I don't think these kind of attitudes are healthy for everyone to have. Some guys who are well established can afford to get away with that kind of attitude. But if you're trying to expand, get more clients, get a better reputation, then this kind of attitude will not help. But it's easy to get caught up into it and start believing it. So just be careful who you're listening to and why. 'Nuff said.